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Countryside Nissan - Service Center

Countryside, IL

4.6
455 Reviews

455 Reviews of Countryside Nissan - Service Center

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January 17, 2024

It’s nice to have a Nissan dealer close to home. It’s also nice that the dealership will drive people home and pick them up when the car is finished. But it’s not nice when the car has to come back More

by MVRMAN1990
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2024 -

Countryside Nissan responded

MVRMAN1990, that you for taking the time to share about your recent experience with the service team at Countryside Nissan. We're sorry to learn that you had to have a repeat visit. I've shared your comments with our team as there is value to your feedback.

January 16, 2024

Had a good experience. Appreciated the attentiveness of the employees. Especially when touching base on the service my car required. Also appreciate the video from the mech More

by Djtrec79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall the employee that helped me
Jan 19, 2024 -

Countryside Nissan responded

Thank you, Djtrec79! People love the videos as they help bring transparency to the process and we are appreciative that you shared about your experience!

January 13, 2024

The service team a countryside Nissan is outstanding. The team is courteous, knowledgeable, and honest. The team goes over and beyond to help with your automotive issues. Also, they are very accommodatin More

by RICHJED422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Miloy and service manager, Keith
Jan 19, 2024 -

Countryside Nissan responded

This is great to read, thank you, RICHJED422, for sharing a 5 STAR rating for our team at Countryside Nissan.

January 13, 2024

They have good service and very helpful. I haven’t been disappointed yet. Thank you. More

by MARIA_GALLEGOS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Jan 19, 2024 -

Countryside Nissan responded

Thank you for the complimentary rating and support for our team, Maria_gallegos79.

January 10, 2024

Everyone was great. They are very honest and will not push if you can’t afford it. They will give you options.. More

by msb10548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo DeSantiago
Jan 19, 2024 -

Countryside Nissan responded

Thank you, msb10548! Your comments mean a lot to us and we are happy to have you as a customer.

January 10, 2024

Took my car in and was told it was ready. Check engine light turned back on after 5 miles More

by Eis816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Countryside Nissan responded

Oh NO! WE are so sorry, Eis816 that this happened and we wish to correct it ASAP. Obviously, we can't call you as we're not sure your vin/name. Please call Keith Walega, our service manager, at your convenience. He is hoping to hear from you. Keith can be reached at 773-343-9295

January 09, 2024

Always happy with service work completed on my car. Staff are very friendly and helpful when I need advise when scheduled work is due. More

by bills3250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Diloy
Jan 19, 2024 -

Countryside Nissan responded

Thank you, bills3250! We appreciate your continued business and support!

January 07, 2024

The best in the business, because I didn’t have an appointment and they took care of me right away, they even washed my car. Thanks More

by GUADALUPE_MARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jacobs, Eduardo DeSantiago, Andy Reyes, George Valker
Jan 19, 2024 -

Countryside Nissan responded

Thank you, Guadalupe_marcial! A clean car is a happy car!

January 06, 2024

It was great. They explained what was issue of the car. I like there was coffee & water. More

by bryan_slzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Countryside Nissan responded

Thank you, bryan_slzr! WE are so happy that John could provide you with a good experience. We hope we'll earn another chance to give you a 5 STAR visit.

January 06, 2024

Excellent! Competent timely and friendly service as always! I so appreciate being accommodated quickly…even when I just need the air in my tires checked! Thank More

by wilczek.sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jacobs, Eduardo DeSantiago, Andy Reyes, George Valker
Jan 19, 2024 -

Countryside Nissan responded

This is wonderful news! WE are so happy that you have shared your comments about our team. THANK YOU, wilczek.sylvia!

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