Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Countryside Nissan - Service Center

Countryside, IL

4.6
455 Reviews
Call Service Center (708) 352-9200

455 Reviews of Countryside Nissan - Service Center

Sort by
March 01, 2024

Great service and respectful staff first time with happy customer service team thank you for making a bad day great More

by MHABUREALH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldi five stars
Report | Print
Mar 04, 2024 -

Countryside Nissan responded

Thank you, MHABUREALH! We are happy to know we were able to brighten your day!

March 01, 2024

They took care of me right away did not take long less than an hour to check the car that needed to have the recall probably looked at More

by GLAZIERROSEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Report | Print
Mar 04, 2024 -

Countryside Nissan responded

Thank you, GLAZIERROSEANN! We appreciate your 5 STAR rating and review!

March 01, 2024

The work they did was fine, but I was initially told at 10:30am that it would take no more than 2 hours to complete. Less than an hour after dropping my vehicle off, I received a call updating me on what w More

by JONANDERSERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Mar 04, 2024 -

Countryside Nissan responded

We are very sorry to learn that we fell short of your expectations on this visit. I hope you understand it is never our goal to frustrate or disappoint a guest and I have shared your score/feedback with our leadership team. Our service manager, Keith Walega, is trying to reach you by phone to listen to your concerns and learn how we can improve.

March 01, 2024

The Countryside Nissan service dealership and car assistance are amazing, excellent, and provides customer service! More

by LUKASK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Countryside Nissan responded

Thank you, LUKASK22! We love your 5 STAR rating and kind words about the team.

February 28, 2024

Pleasant customer service, was kept up to date, and the video recap was great! Keep up the great work. Thank you. More

by ANN_DREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Countryside Nissan responded

People LOVE the video! Thank you for sharing your 5 STAR rating, ANN_DREA!

February 27, 2024

Loved dealing with Kuba, nice, knowledgeable, patient! Definitely going back to see him when ready to buy. More

by VELIZONDO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Countryside Nissan responded

Thank you, VELIZONDO66! Kuba is a fan favorite!

February 25, 2024

Good and timely service. Everyone was pleasant. Was able to accommodate me for same day service. More

by SWTBLSM488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Report | Print
Feb 28, 2024 -

Countryside Nissan responded

Thank you, SWTBLSM488!

February 24, 2024

Always a great experience and the service team seems to care greatly about their customers. :) More

by DANISINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Report | Print
Feb 28, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share your feedback and we love it! Thank you, DANISINAGRA

February 24, 2024

I went in for an oil change they for got to do I waited 4hrs. More

by ANA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neither of these
Report | Print
Feb 28, 2024 -

Countryside Nissan responded

We're sorry this happened for you. It is never our goal to disappoint or frustrate a guest and clearly we've done both in your case. I've communicated with BJ and he shared that the original repair order (signed by you) doesn't include an oil change just the repair you came in to have completed. BJ also shared you have been back in for the oil change and it was done in respectable time. We hope you'll consider updating your review to a more positive rating but we certainly respect your choice. Have a nice day

February 24, 2024

Good service friendly people great information from mecánic about the status of the car will recommend to others More

by adanjaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Report | Print
Feb 28, 2024 -

Countryside Nissan responded

Excellent! Thank you, adanjaramillo!

1
...
30
31
32
...
46