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Countryside Nissan - Service Center

Countryside, IL

4.6
403 Reviews

403 Reviews of Countryside Nissan - Service Center

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April 13, 2024

I can't say enough about the employees and service provided at this location. I live 5 min from the dealership in the city but drive to countryside for my services! More

by AITURRALDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Countryside Nissan responded

WOW, thank you AITURRALDE1! We appreciate your continued support of Coumtryside Nissan. We hope to earn 5 STARs with continued effort.

April 13, 2024

The service department manager and his associate Peter provided excellent service. I look forward to my next trip to the Service Department More

by JIMCMAHON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
Apr 15, 2024 -

Countryside Nissan responded

That is high praise! Thank you, JIMCMAHON!

April 12, 2024

Good service. That is all I have to say. Sorry I can’t come up with the 15 word minimum. More

by PSPOELLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Apr 12, 2024 -

Countryside Nissan responded

PSPOELLOT! We'll take the first two words, all day long! Thank you.

April 12, 2024

I stood at the counter while BJ Diloy was on his phone watching videos and disregarded me, he even looked in my direction and looked back down at his screen until I called him out to help me. Just extreme More

by AriTioneR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garland
Apr 13, 2024 -

Countryside Nissan responded

AriTioneR, We are very sorry to read that you had a poor experience and felt unacknowledged by our team. BJ Diloy continually receives high praise from guests and has for years so your comments are certainly out of character for him. None the less we understand that your perception is valid and we will address with he and Garland (along with the rest of the team) We hope the work performed on your vehicle was done to your satisfaction and that our team was just having an off day. Thank you for letting us know your feelings.

April 12, 2024

Clean, quick, knowledgeable staff. who are always very helpful. I will be back again soon!!! More

by WILKINSON0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Apr 13, 2024 -

Countryside Nissan responded

Thank you, WILKINSON0124! We appreciate your positive review. In our continued desire to earn 5 STARS, we will keep working to ensure your complete satisfaction.

April 11, 2024

Friendly attendants and customer service, quick process of check in and out, great experience for my first time. More

by krovello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Countryside Nissan responded

Thank you, krovello! Welcome to the first-timer!!

April 11, 2024

Excellent service. Wonderful video review!! Great people working at front desk and in the shop. Prices a bit higher than market is only reduction. More

by AL.KAMIENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Countryside Nissan responded

Thank you, AL.KAMIENSKI, people love the video for sure!! We do price check the area and competition to make sure we are always in line but the market pricing has certainly seen increases in total.

April 10, 2024

Staff was very welcoming and helpful! they made sure i left more than happy with my service More

by YASMINSHEHAB9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal and John
Apr 10, 2024 -

Countryside Nissan responded

Thank you, YASMINSHEHAB9, we truly appreciate your wonderful recommendation and 5 STAR rating for Countryside Nissan.

April 10, 2024

Very, very professional, I would definitely recommend Countryside Nissan dealers Thank you so much for taking care of my car More

by aaaj0106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Countryside Nissan responded

We LOVE your 5 STAR recommendation and we appreciate your endorsement! Thank you, aaaj0106

April 09, 2024

Excellent overall experience as always! Great service and great technicians. I highly recommend Countryside Nissan. More

by JPULLAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
Apr 10, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent service experience with Countryside Nissan. THANK YOU, JPULLAP, for your continued support.

Apr 11, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent service experience with Countryside Nissan. THANK YOU, JPULLAP, for your continued support.

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