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Countryside Nissan - Service Center

Countryside, IL

4.6
455 Reviews

455 Reviews of Countryside Nissan - Service Center

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June 01, 2024

Service advisor, BJ, was great! He was able to get all the repairs done in a timely manner and covered by the warranty. More

by jball10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Countryside Nissan responded

Thank you, jball10! We are so happy everything worked out well and we love the shout out for BJ!

June 01, 2024

Fast and professional service. Work was performed as described and recommendations are not pressured for the sale of service. More

by OE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Jun 03, 2024 -

Countryside Nissan responded

Thank you, OE!

May 30, 2024

Good service and very friendly. Uvaldo Chaves was my servis advisor. and he was very good at explaining everything about my services to me. More

by AJJA1530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
May 30, 2024 -

Countryside Nissan responded

We are so happy to know that you had a good experience with Uvaldo at Countryside Nissan! Thank you, AJJA1530 for taking the time to share!

May 30, 2024

Service was good and timely but when the car was done I couldn’t find it. I had to go back in and have them come out and keep setting the alarm off. Then he said it’s over there and left me instead of pu More

by TONY.LAPAGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Countryside Nissan responded

Thank you, TONY.LAPAGLIA, for taking the time to share. We agree with your concern, you should not have to go looking for your vehicle alone. If we can't get it pulled up, we should atleast have precise location or walk you there. Please accept our apology.

May 29, 2024

Good service with courteous employees. Recommended service is well explained. The complimentary car wash is a nice feature. More

by bobkiz516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
May 30, 2024 -

Countryside Nissan responded

Thank you, bobkizi516! We hope to see you again and we appreciate your business!

May 27, 2024

BJ, service center rep, was great as always. Confirmed & corrected what was diagnosed at a shop while my son had vehicle at school. More

by GRADWANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Countryside Nissan responded

BJ’s fan club always comes through for him too! Thank you for sharing your great comments about your experience, GRADWANSKI!

May 25, 2024

My experience The countryside of the song was great. Your Employees are very attentive. The car wash and inspection video was a plus Keep up the good. Work. More

by RUBENZAMORA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
May 25, 2024 -

Countryside Nissan responded

Great! Thank you, RUBENZAMORA1985!

May 25, 2024

Always great communication and the video tour is a great benefit for convenience and understanding. More

by ROSENTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Countryside Nissan responded

Thank you, ROSENTR! Please love the video and your comments are so appreciated!

May 29, 2024 -

Countryside Nissan responded

Thank you, ROSENTR!

May 25, 2024

The help and service was nice & Garland was extremely helpful and courteous. I came in with a full tank of gas, albeit was bad gas-it was disappointing the service center didn’t fill my car up and charge More

by SARAHFORILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
May 28, 2024 -

Countryside Nissan responded

Thank you, SARAHFORILLO, we appreciate your position on the fuel. We do not have fuel services on the property but understand where you are coming from. We also appreciate your kind comments for Garland.

May 29, 2024 -

Countryside Nissan responded

Thank you, SARAHFORILLO, we appreciate your position on the fuel. We do not have fuel services on the property but understand where you are coming from. We also appreciate your kind comments for Garland.

May 24, 2024

The work was done promptly and Staff was courteous. I like how the technician explained what needed to be done and why. Admittedly, was confused by a text offering other recommended services. I felt li More

by kmchugh54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember a name
May 25, 2024 -

Countryside Nissan responded

Thank you, knchugh54, we will always let you know what we find and recommend as appropriate. It’s a bit of a double edge sword, if we don’t tell people and something goes wrong they are unhappy and if we do tell we are occasionally accused of ‘being pushy’. We choose to let you know and of course, the work performed is always up to your discretion!

May 26, 2024 -

Countryside Nissan responded

Thank you, kmchungh54, we will always let you know what we find and recommend as appropriate. It’s a bit of a double edge sword, if we don’t tell people and something goes wrong they are unhappy and if we do tell we are occasionally accused of ‘being pushy’. We choose to let you know and of course, the work performed is always up to your discretion!

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