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Countryside Nissan - Service Center

Countryside, IL

4.6
518 Reviews

518 Reviews of Countryside Nissan - Service Center

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August 15, 2024

The employees were courteous and time considerate. They also came and explained to me the procedures concerning the truck. I enjoyed seeing the video, even if it was beyond me. They fixed a low tire More

by eileenturner54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Countryside Nissan responded

eileenturner54, Thank you for sharing your 5 STAR rating and kind words for the team.

August 14, 2024

Esta vez quede contenta , me dio gusto que tengan mas personal Hispanos y el encargado Diego Valle muy amable More

by Susy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Countryside Nissan responded

¡Apreciamos su apoyo! ¡Estamos emocionados de tener un equipo maravilloso en Countryside Nissan y especialmente emocionados de tener a Diego!

August 13, 2024

When you get a "from 1 person and then when it comes time to pay the bill, you get a different". I think that's not cool. But was repaired and it was fixed.Thank you More

by LOONEYTUNES6957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Countryside Nissan responded

LOONEYTUNES6957, we're sorry there was some confusion with your billing. We'd be happy to talk with you more about it if you would like some clarification! Thank you for your business and the positive rating in light of the verbal confusion. If you would like to discuss further, please call our Fixed Operations Director, Diego at 773-954-5642

August 12, 2024

Love the way how he always told me every single thing my truck needed to fix. The guy when I went to get my truck he was very friendly and I give him a 10 because he cares and wash my truck . More

by Leticialagunas@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Aug 15, 2024 -

Countryside Nissan responded

Thank you, Leticialagunas@yahoo.com, we appreciate your support of our service team! We hope you'll be back for future visits!

August 12, 2024

Quick and fast service and very friendly helpful staff service that accommodated my car oil change. More

by TYRA.JACOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 15, 2024 -

Countryside Nissan responded

Thank you, TYRA.JACOX!

August 12, 2024

Professional, friendly, fast service . I I I I I I I I I I i More

by MIKE@ILKANIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Aug 15, 2024 -

Countryside Nissan responded

We love it! Thank you, MIKE@ILKANIC.COM

August 07, 2024

BJ Dilloy always provides excellent service and coordination. Service team is good and I live the video they send explaining and showing their findings and recommendations More

by MINI230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Wonderful news! WE are so pleased that BJ providing you a 5 STAR experience! Thank you, MINI230!

August 06, 2024

Great service, very friendly staff , really fast service, perfect waiting area, very clean and close to home More

by juliarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Thank you, Juliarias! We are so pleased to read that you had a 5 STAR experience with our team at Countryside Nissan!

August 06, 2024

The staff at this location is amazing. I always have a pleasant experience and get all my questions answered. Always happy to schedule my services here. More

by kusnierza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Aug 10, 2024 -

Countryside Nissan responded

Thank you, kusnierza! We appreciate your continued support of our service department and team!

August 05, 2024

BJ is always pleasant. I brought my car in, BJ diagnosed it. He called me with a plan of action and repaired my car in a timely manner. More

by qbirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Countryside Nissan responded

Thank you, qbirt! We love it when a plan comes together!

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