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Countryside Nissan - Service Center

Countryside, IL

4.6
403 Reviews

403 Reviews of Countryside Nissan - Service Center

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May 21, 2024

My oil change and tire rotation cost me $135 yesterday. Last time I had this done in November, it was only $115. I was also charged an extra 3% for using a credit card. There's no excuse for a rise in More

by Diablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Uvaldo
May 23, 2024 -

Countryside Nissan responded

Diablo, thank you for the feedback. We don’t love the 3% the credit cards charge either, but due to the stark increase in credit card charges/use we are no longer absorbing the extra expense charged by the various companies. We’re sorry you didn’t see the notifications posted at the dealership of the change that was put in place early in the year. There is a real reason for the increase in cost for the services and you’ll see them everywhere, we are subject to the same increases due to economic inflation that all businesses have been. We do price shop and compare with other businesses and the price range for services. We do appreciate your business and we hope to see you for future visits to maintain your vehicle.

May 21, 2024

Video to give feedback of what they found was nice. Overall service experience was good More

by PROV2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Countryside Nissan responded

PROV2119, people love the video! We’re excited you are a fan too! Thank you for taking the time to share and thank you for your business!

May 20, 2024

Exceptional customer service! I have been servicing my vehicle there ever since I purchased my vehicle at Countryside and I won’t take anywhere else. The best team ever! More

by claudiagutierrez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo Service Department
May 23, 2024 -

Countryside Nissan responded

This is high praise to us and we LOVE it! Thank you, claudiagutierrez08!

May 19, 2024

Very friendly and efficient Thank you. Service was fast and accomplished all I needed. Thank you More

by MARANATHA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Countryside Nissan responded

This all sounds like good news! Thank you, MARANATHA51, for sharing about your service experience at Countryside Nissan!

May 24, 2024 -

Countryside Nissan responded

Thank you, MARANATHA51! We love your 5 STAR rating and positive review of the experience you had

May 19, 2024

I cannot wait until I never have to deal with this dealership ever again. I was scammed during the buying process, and when I went to correct them on a service they did incorrectly(putting air in my t More

by KEY14GIB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Walega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Countryside Nissan responded

KEY14GIB, We’re sorry to read that you are unhappy. Because your ‘user name’ is somewhat cryptic we don’t know how to reach you by phone. Please contact our service manager, Keith Walega, 773-343-9295 or our General Manager, Rafael Rivera 708-352-9200

May 19, 2024

Salesman helpful, the used car we bought seems to be a good value just disappointed in the financing More

by BURNSTEINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Lowy
May 23, 2024 -

Countryside Nissan responded

Thank you, BURNSTEINC! We appreciate your business and we can’t wait for interest rates to drop too!

May 17, 2024

This dealership has always gone out of there way to give me a good deal More

by PATRICIALIBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Countryside Nissan responded

Thank you, PATRICIALIBEL! We appreciate that you took the time to share your very nice comment about the team and the dealership!

May 17, 2024

Friendly prompt and informative could ask for friendlier people. Helped by multiple people when picking up my car. More

by HDIAZ5620S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osbaldo
May 23, 2024 -

Countryside Nissan responded

Thank you, HDIAZ5620S! We appreciate your 5 STAR rating and kind comments!

May 15, 2024

The staff was courteous and the work was done quickly. Great job, would use this dealer again! More

by MJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Countryside Nissan responded

Excellent! Thank you, MJK, we appreciate your business and your kind words about our team members.

May 10, 2024

Great dealership. Awesome people And bj and Dave b in service are amazing and always helpful More

by DBRONGIEL72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Countryside Nissan responded

Thank you, DBRONGIEL72!

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