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Countryside Nissan - Service Center

Countryside, IL

4.6
455 Reviews
Call Service Center (708) 352-9200

455 Reviews of Countryside Nissan - Service Center

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August 01, 2024

They have the Best Nissan Service Advisors, Mechanics, and Management Team working in the Business Area in Northern Illinois. More

by ahifiguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Countryside Nissan responded

We love your recommendation, ahifiguy!!! High praise and we appreciate your business!

July 31, 2024

I love going to Countryside Nissan for service! ! Everyone is always very knowledgeable and helpful. More

by SANDYANDMIKEB73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Countryside Nissan responded

Thank you, SANDYANDMIKEB73! .... and we LOVE having you! #BJDiloyfanclub!

July 30, 2024

The Service was prompt. I was kept informed. Overall great service all the time. I More

by TEMEKA815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Countryside Nissan responded

Thank you, TEMEKA815!! We are so pleased to know you had a 5 STAR experience and we appreciate you taking the time to share!

July 30, 2024

They didn’t fix the problem I have with the car. I don’t think they were intentional to find the problem. More

by CJSANTOYO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I don’t know who serviced my car.
Report | Print
Jul 31, 2024 -

Countryside Nissan responded

CJSANTPOYO, we are sorry that you were dissatisfied with the feedback offered by our service advisor. Your comments have been reviewed by our team and we believe your concern was a squeak with the brakes. Our technician did inspect your brakes as a part of our MPI. Your brakes are in very good condition given that the vehicle had less than 5,000 miles. A brake squeak can be caused by some moisture trapped within the braking system. With the recent humid and wet conditions this is understandable and should resolve. Again, we are sorry that you are unhappy with your visit. We hope the oil change and tire rotation were satisfactory.

Jul 31, 2024 -

CJSANTOYO responded

It is not a squeak. When I break it sounds like metal is rubbing against each other. I don't think it has to do with humidity, if that's the case the noise will not go away because the Summers are humid in Chicago. The car stared making that noise about 4 weeks ago and is not going away. It is a new car, it shouldn't be making that noise.

Jul 31, 2024 -

Countryside Nissan responded

May I have our service manager or general manager contact you to find a solution? If it is more convenient for you, here is Diego Valle's phone number he is our Fixed Operations Manager. 773 954-5642

July 27, 2024

I am very pleased to say that I have known some of the employees of this Great Dealership! I am very impressed with their customer service dedication to the customer service and how we the customer care a More

by 𝓢𝓟𝓒 𝓒𝓵𝓲𝓯𝓯𝓸𝓻𝓭 𝓔 𝓑𝓵𝓪𝓴𝓮
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Jul 27, 2024 -

Countryside Nissan responded

Thank you, SPC Blake! We appreciate your truly strong recommendation of our team and business!

July 27, 2024

They were very polite and fast. I was out of there in less than 30 mins. More

by adelinac125
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo
Report | Print
Jul 27, 2024 -

Countryside Nissan responded

Thank you, adelinac125! Happy Saturday!

July 27, 2024

The Service department and technicians are great. The are quick efficient and worked with my extended warranty. Would recommend this Nissan Service center to any one. More

by GOOGLEANG1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Report | Print
Jul 29, 2024 -

Countryside Nissan responded

Thank you, GOOGLEANG1974! We appreciate your recommendation and your business.

July 23, 2024

The service is always good. Necessary recommendations are made and nothing more. Work on my car was done in less time that stated. Staff are always friendly and helpful More

by RHONDA.CHINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Report | Print
Jul 24, 2024 -

Countryside Nissan responded

We appreciate your continued support, RHONDA.CHINN! Thank you for taking the time to rate the experience 5 STAR and for the kind words.

July 23, 2024

Professional, couertious, Timely, friendly, experienced, helpful, educational, patient. Reliable, throughal Kind, clean area, helpful, suggestive More

by Happyme617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Report | Print
Jul 24, 2024 -

Countryside Nissan responded

Happyme617, thank you for taking the time to share your feedback regarding your recent service visit with Countryside Nissan!

July 23, 2024

Mr. Hicks was very personable and easy to work with. He suggested a brake fluid change which I appreciated. He did a nice job of narrating the video of what was done to my car. This service department is f More

by BPCHRISTENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Hicks
Report | Print
Jul 24, 2024 -

Countryside Nissan responded

Thank you, BPCHRISTENSEN, we appreciate your detailed recommendation and, of course, your business.

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