Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,814 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
Contact Dealership
View Awards

5750 South La Grange Road

Countryside, IL

60525

Directions

By Type

Showing 1,814 reviews

November 29, 2024

They knew how to listen they were cordial. They didn’t push me too far. I enjoyed meeting everyone there. My experience was probably one of the best I’ve had in buying a car. More

by walter480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Countryside Nissan responded

Thank you, walter480! We appreciate that you took the time to share and that John provided you a great experience!!

November 29, 2024

Everyone was very professional, efficient and they had good communication with me regarding my car service! More

by ssusa810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Countryside Nissan responded

We are so pleased you had a good experience with our service team! THANK YOU, ssusa810!

November 27, 2024

Terry Lowry was very helpful. The dealership was also courteous. The detail guys are terrible though. Not rain on my overall experience though. More

by sandramendoza25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Lowry
Report | Print
Nov 29, 2024 -

Countryside Nissan responded

Thank you, sandramendoza25, we are excited to know that Terry took good care of you and that we have some work to do in the wash bay! We very much appreciate that things can go bad and we'll have Terry reach out to see if we can make it right!

November 27, 2024

You all quoted me a ridiculous price of $300 to get my door fixed with a rubber seal before my oil change. The seal costs $99, and $50 to install it from my mechanic. Is it a dealership’s policy to screw More

by paul.santana70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
3.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Countryside Nissan responded

paul.santana70. Your pricing is close to reality, The part is $122 with tax and the labor guide (industry standard) provides for a 1 hour repair. If the actual work wasn't a full hour, the labor could have been half of the quote. We would rather quote high and provide it for less than the other way around. Our customers are very important to us and we would not try to 'screw' anyone over. We don't know about your referral but we do pay them, (I assume you mean a finders fee) not sure when the purchase occurred and if it was prior to 10/2020 when there was an ownership change.

November 26, 2024

gran servicio en cuanto llegue pasaron mi auto al servicio y terminaron rapido, espere como 15 minutos y me atendieron en espanol y muy atentamente. More

by cristena2030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo
Report | Print
Nov 26, 2024 -

Countryside Nissan responded

cristena2030, ¡Apreciamos mucho su negocio! ¡Nos complace saber que tuvo una excelente experiencia y que el equipo lo ayudó a entrar y salir rápidamente!

November 25, 2024

Este es la 3 troca que compro y me gusta mucho porque tienen más personal bilingüe y creo que los dueños toman mucho en cuenta eso . More

by antoniocastillo1416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Countryside Nissan responded

antoniocastillo1416, ¡Gracias por su continuo apoyo a nuestro negocio! ¡Felicidades por el vehículo número tres!

November 24, 2024

Great Job Both Chuck Ippolito and Tim Duda made the car buy experience not bad at all. I will be back again for future purchases. More

by rwpvu1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Countryside Nissan responded

Thank you, rwpvu1984!! We appreciate your business and we love your 5 STAR rating for Chuck & Tim!

November 24, 2024

Very pleasant, courteous, and friendly Atmosphere,. They are all very friendly, kind and funny. Would recommend More

by Ambermidnight6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Countryside Nissan responded

Wonderful! Thank you, Ambermidnight6!

November 23, 2024

Kuba is a very experienced, mild mannered, low pressure salesman. It's always a pleasure to deal with him. I recommend him highly. More

by DTRUFLYT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Countryside Nissan responded

That does sound like Kuba! Thank you, DTRUFLYT!!

November 22, 2024

In general, the service was good. But there was some miscommunication. I bought the Customer Purchasing Maintenance Plan for $399. I thought it would include the first maintenance t More

by suwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo
Report | Print
Nov 25, 2024 -

Countryside Nissan responded

suwe, first we are sorry that you are still unhappy. After reviewing with our managers we learned that our team has already reached out to you and offered to talk through what charge you experienced. The maintenance plan items were at no charge, the additional item was outside the plan. We appreciate your business and your opinion is important to us, so please reply to Charlie's text if you would like further understanding or to offer more feedback.

1
2
3
4
...
182