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Countryside Nissan

Countryside, IL

4.7
1,818 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,818 reviews

September 01, 2024

Jaime was great - patient, explained everything and a pleasant salesman. The whole process was very good. More

by NANCYY123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Countryside Nissan responded

Thank you, NANCYY123! Congrats on your purchase!!

August 31, 2024

I brought my car on for it's second oil change since purchasing my car. The staff at check in is always nice. The technicians are another story. This time I was told my car was ready. I got in the c More

by MORRELLI656
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Sep 03, 2024 -

Countryside Nissan responded

MORRELLI656, firstly, we are sorry that you are unhappy. We agree that when our team member moved your seat to be able to safely move your vehicle, they should have returned it to your preferred setting when the work was completed. We'd be happy to look further at your vehicles lights to ensure they are operating properly. Clearly, an oil change should not impact taillight operation. We'd like to know more, was the issue with brake lights or taillights? Was there an auto-on switch turned off? Will you call us to discuss further? Diego Valle is our Fixed Operations Manager, and his phone is 773-954-5642

August 31, 2024

Chuck Ippolito has been our salesman for many years and he is the reason we keep on coming back for our new cars. He makes leasing a new car an easy and enjoyable occasion. Tim Duda does his best to ma More

by Jane D
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Countryside Nissan responded

THANK YOU, Jane D! Chuck takes great care in providing an enjoyable experience for his guests! It is no wonder he attracts wonderful customers like you! We appreciate your continued support of Chuck and Countryside Nissan.

August 30, 2024

good good good good good good good good good good good good good good good More

by leanos.adrian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Aug 31, 2024 -

Countryside Nissan responded

Thank you, leanos.adrian1!

August 30, 2024

I purchased my car there and have it serviced for 6 years! Was told a battery and altinetar would cost 1900 dollars! Was forced to purchase a battery for 340 dollars but till the car down the street to More

by JIMDYBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Countryside Nissan responded

JIMDYBAS, our Fixed Operation Manager is pulling the data on your quote to ensure that we are comparing apples to apples on the scope of the work, obviously we should have 6 years of records. You may receive a call from Diego to discuss further. We are sorry that you are unhappy and will certainly look further into the details.

August 29, 2024

Countryside Nissan is the best dealership I have ever worked with! Can’t recommend them enough! More

by SHANNON46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Countryside Nissan responded

THANK YOU, SHANNON46! We truly appreciate your business and we LOVE your 5 STAR rating and recommendation! We hope your family LOVES their new wheels!

August 28, 2024

The men I worked with were very nice, professional & understanding. It didn’t feel like they were trying to force us into buying a car. Highly recommend More

by CASSANDRASTONE10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Aug 29, 2024 -

Countryside Nissan responded

Thank you, CASSANDRASTONE10! We are so pleased to read your wonderful comments about Drew and the team at Countryside. Congrats on your purchase!

August 25, 2024

We recently purchased a used Sentra from this dealer, the customer service was outstanding. Kudos to John and Tim, thanks guys! More

by KABROWN3921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Countryside Nissan responded

Thank you, KABROWN3921! Congrats on your purchase and thank you for taking the time to share about your positive experience with John & Tim!

August 24, 2024

Great service and friendly personnel. It's always a pleasure coming to the dealership. We love Countryside Nissan. More

by PIGLOVER911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Countryside Nissan responded

We love you right back, PIGLOVER911! Thank you for your continued support and business!

August 23, 2024

Great place in all areas of service. . BJ is the man and very helpful.. Will be returning.. More

by Theresa A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Countryside Nissan responded

We look forward to welcoming you back when you return! Thank you, Theresa A!!!

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