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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,931 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,931 reviews

January 20, 2025

Cost more than I expected but had to have it done! Glad I didn’t need to leave it longer! More

by odysseyceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny who drove me home was a great guy!
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Jan 21, 2025 -

Countryside Nissan responded

Thank you, odysseyceb! Glad we could get you a ride home!

January 20, 2025

On time getting my vehicle in, BJ kept me up to date on the service needs and warranty information, vehicle service was complete at the time they said it would be. More

by rhornback72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Countryside Nissan responded

Thank you, rhornback72 for the great rating and wonderful comments for BJ!

January 20, 2025

Excellent customer service! Met by professional and friendly staff. My questions and concerns were answered. Great experience. More

by gigi126148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
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Jan 21, 2025 -

Countryside Nissan responded

Thank you, gigi126148! We love that you had a 5 STAR experience with Garland and our service department!!

January 19, 2025

It was clean, lots of cars on the lot to pick from and the service area was clean. More

by r.basile73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Countryside Nissan responded

Thank you, r.basile73! We appreciate your positive rating and kind comments.

January 18, 2025

Unprofessional , rude and unhelpful. Poor communication over charged labor the only one who ever was helpful was Bj More

by amberluna23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Countryside Nissan responded

We are sorry that you are still unhappy, amberluna23. Our team has reached out to listen to your concerns, offered apologies for causing you to feel badly and reviewed the work done on your vehicle. The advisor you worked with is no longer with our team, but we know BJ has offered to be your main contact for any future communication.

January 18, 2025

They were friendly and easy to work with. Answered any questions. Highly satisfied with my experience. More

by kaitlynleeohde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Orrosquieta
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Jan 18, 2025 -

Countryside Nissan responded

Thank you, Kaitlynleeohde! Congratulations on your purchase!

January 17, 2025

I love that right away they showed us cars and price value a d they new exactly what we were looking for More

by almabarrera59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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Jan 17, 2025 -

Countryside Nissan responded

Thank you, almabarrera59! We're happy you had a positive experience and appreciate our transparent way of doing business.

January 17, 2025

Honest, efficient service. I went in expecting to pay for a tire rotation and, after inspection, was told that tire rotation wasn’t necessary and I wasn’t charged More

by sjacobsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jan 18, 2025 -

Countryside Nissan responded

Thank you, sjacobsberg! Thanks for sharing your experience. Absolutely no reason to pay for unnecessary services!

January 17, 2025

Did not do inspection like on job ticket said it would . Did not wash car More

by ddolezal7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Countryside Nissan responded

ddolezal7, we are a bit confused on the inspection issue you raise. We did the video inspect and sent it to you. The lack of car wash was due to the very cold temperatures. BJ has emailed you and attempted to reach you by phone. We truly hope you find/see the video inspection and will consider amending your rating. Please stop in on any warmer day and we will wash your vehicle!

January 17, 2025

Always great service but since i get my oil changes there, i do question why im always being told i need more and more repairs everytime i come in? Garland is super helpful and very kind, and kind. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARLAND
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Jan 18, 2025 -

Countryside Nissan responded

Thank you, Patricia, for taking the time to share your 5 STAR rating. Garland or our other advisors will always pass along the maintenance and repair recommendations made by Nissan's owner guide or the certified technicians in our service department. Our role is to educate you on the best ways to keep your vehicle in top working order. Which items you perform and what you repair is always up to you. Thanks again!

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