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Country Hyundai Genesis

Northampton, MA

4.7
1,240 Reviews

347 King Street

Northampton, MA

01060

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1,240 Reviews of Country Hyundai Genesis

September 24, 2023

Jack is the the man! My Elantra is very nice and now the second one in the driveway! Thank you Jack and Country Hyundai More

by brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marvici, Jack Coach
Sep 25, 2023 -

Country Hyundai Genesis responded

Brian, we're so glad to know that Jack helped you find the perfect Elantra at Country Hyundai! Enjoy your new ride and thank you for choosing us.

September 14, 2023

This dealership is the most disorganized, incompetent auto service center I've ever experienced. Do NOT buy a car from these people! Whatever you do, don't take your car to their service center! More

by ktchana0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
it doesn't say the names
Sep 14, 2023 -

Country Hyundai Genesis responded

I'm sorry to read about your dissatisfaction with our service center. We strive for excellence in all areas of our operations and it's clear we fell short during your experience. I would appreciate the opportunity to discuss this further and see how we can make things right, so please feel free to reach out at any time. Thank you, Sara Baranoski - Service Manager - 413-774-3122

September 07, 2023

I worked with Isaac Homstead, and he was amazing. Isaac put me at ease, and guided me to the perfect vehicle for my needs, with honesty and understanding. In the past I have found purchasing a vehicl More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Homstead
Sep 08, 2023 -

Country Hyundai Genesis responded

Tom, it's fantastic to know that Isaac was able to make your car-buying experience at Country Hyundai both pleasant and fun! We appreciate the kind words about his honesty and understanding. Enjoy your new ride!

September 01, 2023

Jack, Sean &frank thank you! ! Love the Santa Fe and very satisfied with my experience More

by brian
Recommend Dealer
Yes
Employees Worked With
Sean, Frank Marvici, Jack Coach
Sep 01, 2023 -

Country Hyundai Genesis responded

Brian, it makes our day to hear words like this from a Country Hyundai customer! We're elated that Jack, Sean, and Frank made your experience a total success and that you're loving the Hyundai Santa Fe. Safe travels from the team!

August 31, 2023

This is not your average car dealership. Isaac treated us with kindness and respect. We can’t wait to purchase our next car from him at Country Hyundai. More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vautour, Omar Ali, Isaac Homstead
Aug 31, 2023 -

Country Hyundai Genesis responded

Rich, we're delighted to know that Isaac provided you with such a positive experience at Country Hyundai. We look forward to assisting you again when it's time for your next purchase!

August 31, 2023

I had a wonderful experience working with Isaac at Country Hyundai. He made sure I got the right car that fit all my needs. More

by Rob T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquette, Jason Vautour, Isaac Homstead
Aug 31, 2023 -

Country Hyundai Genesis responded

Rob, it's great to know that Isaac was able to help you find the perfect car at Country Hyundai. Thanks for sharing your experience, and congrats on your new ride!

August 31, 2023

Jack was really great to work with! He was very helpful and went the extra mile in going above and beyond in answering all of my questions and doing a really fantastic job in meeting my More

by peaceandrhythm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Davis, Jack Coach
Sep 01, 2023 -

Country Hyundai Genesis responded

We're so glad to know that Jack provided you with such a positive car-buying experience at Country Hyundai! It's especially great that he was able to accommodate your budget needs. We appreciate the feedback and thank you for choosing us. Enjoy the new ride!

August 31, 2023

I purchased my new GV80 from Isaac at Country Hyundai and Genesis of Northampton. He helped us through all the steps and made it very simple. More

by Sarah1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquette, Jason Vautour, Isaac Homstead
Sep 01, 2023 -

Country Hyundai Genesis responded

Sarah, we're glad to know Isaac was able to assist you with your GV80 purchase at Country Hyundai. We hope you enjoy every mile with it!

August 31, 2023

I’m so glad that I ran into Isaac at Country Hyundai. He made our car buying experience incredibly easy. More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vautour, Omar Ali, Isaac Homstead
Sep 01, 2023 -

Country Hyundai Genesis responded

Steven, we're delighted to know that Isaac made your car-buying experience at Country Hyundai a breeze. Thanks for the positive feedback!

August 30, 2023

Not keen on big dealerships after my last vehicle purchase with Bertera!! Very impressed with the treatment I received at Country Hyundai. Jack and rest of the team were fantastic. Love my Tuscon More

by brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vautour, Jack Coach
Aug 30, 2023 -

Country Hyundai Genesis responded

Brian, we're delighted to know that Jack and the team at Country Hyundai were able to provide helpful assistance! We hope you continue to enjoy your new vehicle. Thanks for sharing your experience with us!

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