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Country Hyundai Genesis

Northampton, MA

4.7
1,240 Reviews

347 King Street

Northampton, MA

01060

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1,240 Reviews of Country Hyundai Genesis

October 31, 2023

Just took delivery of my new Elantra and its the best car I've ever owned. Thank you Country Hyundai and thank you Roger. More

by dmarpal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Larocque
Nov 01, 2023 -

Country Hyundai Genesis responded

We're so glad to know you're loving your new Elantra! Thanks for choosing Country Hyundai and allowing Roger and our team to assist. Safe travels in your new ride!

October 31, 2023

Just bought my first new car in 9 years. My friend referred me to Country Hyundai and they took care of me. As special thank you to Roger L. who took care of the whole process. More

by jroche66
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Paquette, Roger Larocque
Oct 31, 2023 -

Country Hyundai Genesis responded

Thank you for the review! We are so glad to hear that Roger delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you again at Country Hyundai!

October 30, 2023

I had the best experience here it really made my first time buying a care stress free More

by Carole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa thomas
Oct 30, 2023 -

Country Hyundai Genesis responded

We are glad to hear that our team made your first purchase stress-free. Thank you for trusting Country Hyundai with your business, Carole. Congratulations on the new car!

October 25, 2023

We bought an impressive car at a good price and were assisted by a very competent and personable associate. More

by jrkelly0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marvici, Jack Coach
Oct 26, 2023 -

Country Hyundai Genesis responded

Thanks for the positive feedback! We're glad to know you had a great experience at Country Hyundai. Enjoy your new car!

October 21, 2023

Great dealership. Very helpful and friendly! Would definitely buy another Hyundai from them and plan on buying my next there. Tim Kent was fabulous!! I had meant to do More

by woodra1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kent
Oct 22, 2023 -

Country Hyundai Genesis responded

We're so glad to know that Tim and our team at Country Hyundai made your car-buying experience stress-free! Your kind words mean a lot. We look forward to assisting you with your next purchase when the time comes. Safe travels in your new vehicle!

October 17, 2023

Where to begin, salesman scratched car. Took three weeks to fix and 8 different stories as to why it will be one more day, two more days, etc. They finally deliver the car to our home, it More

by Majnooniee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger, Kevin and Omar, Bill McHugh
Oct 18, 2023 -

Country Hyundai Genesis responded

I'm sorry to hear about your series of frustrating experiences - it's clear that we've fallen short of our usual 5-star standards. We never want any customer to feel taken advantage of or ignored, and I would appreciate the opportunity to address all of these issues directly. Please give me a call when you have a moment. Thank you, Joseph Coffey - General Manager - 413-774-3122

October 12, 2023

2nd time going to Jack to buy a car, No pressure and great to deal with. More

by petesauto4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Coach
Oct 12, 2023 -

Country Hyundai Genesis responded

Congratulations on your second car! Thank you for your ongoing trust in Country Hyundai, and we look forward to working with you again soon. Congratulations on your second car!

October 06, 2023

We went in to purchase a vehicle that we saw online. When we got there they said it was gone but showed us a Kia Sportage 2020. There was a crack in the windshield and we were told they would fix it an More

by Lesamza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
Oct 12, 2023 -

Country Hyundai Genesis responded

I'm really sorry to read about your experience. This certainly isn't the level of service we aim for, and it's disappointing to learn that you've been left feeling this way. I do understand your frustration. We take all feedback seriously, and I'd like the opportunity to discuss this with you directly so we can address any issues appropriately. Please reach out when you have a moment. Thank you, Joseph Coffey - General Manager - 413-774-3122

September 30, 2023

Jason Zabarsky was amazing and led us in the right direction for our new vehicle! More

by Alex b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason zabarsky
Oct 02, 2023 -

Country Hyundai Genesis responded

Alex, congrats on your new vehicle! We are thrilled that Jason helped you find the perfect fit here at Country Hyundai. Thank you for your business and five-star review!

September 25, 2023

Jack was great to work with. Easy going and understood exactly what I was looking for. The whole experience was great! More

by slorobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Coach
Sep 25, 2023 -

Country Hyundai Genesis responded

Thanks for the positive feedback! We're delighted to know Jack and our team at Country Hyundai could provide you with a great car-buying experience.

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