Coulter Nissan

My name is Vincent and I work out of town 2 weeks a month and I need a new car. So I contact Ashley Butler via the Internet sales and she was a great help . We did most of the sale via email, the price she q and I need a new car. So I contact Ashley Butler via the Internet sales and she was a great help . We did most of the sale via email, the price she quoted me thru the Internet was the exact price I paid when I was able to make it to the dealership. This was the best experience I ever had buying a car and I have bought more then my fare share of cars . So in closing if you are interested in buying a Nissan I highly recommended Coulter NIssan. More

We drove over an hour, each way, to buy a car from Coulter Nissan and I don't regret one minute. The pricing they quote is absolutely what they sell for. While I couldn't get an exact "out the door" Coulter Nissan and I don't regret one minute. The pricing they quote is absolutely what they sell for. While I couldn't get an exact "out the door" price over the phone or e-mail, I was promised the only additional costs would be the $399 doc fee, taxes, tag and title - and that's exactly how it was. All the dealers charge a doc. fee (some much higher) and the rest was exactly just what the government requires. You can easily add it up yourself to know what to expect. And Alyssa, my patient and pleasant internet sales manager, did give me a ballpark percent estimate which was pretty darn close to the actual outcome. When we arrived, we briefly met but didn't work with my internet sales manager. Instead we were introduced to Miguel, who showed me the car we were interested in, took us for a test drive, and pointed out the important features. He showed me the details of the sales numbers, got some more information from me, had me sign some papers and we wrapped up his part quickly and easily. No push for a more expensive model, no hard sale for upgrades or extras - no pressure at all. He understood what we wanted and left it at that. The extra was pleasant small talk while we waited for a finance person to become available. Next was Ryan for financing. The financing department also provides the extended warranty information and sales. Ryan went over those options, thoughtfully pointing out the parts he felt most valuable, and left it up to us to decide to buy or not. It wasn't as expensive as I'd remembered from previous car purchases, but I decided to decline. Ryan graciously accepted our answer and moved on - no warnings of certain financial doom, or chastising for being so "foolish." The actual financing part was trivial (I used the online application before we went in), our credit is decent so standard rates from NMAC and no extra fees or charges, just sign a couple of papers. And that was it. About two hours total - including the test drive, a tour of the shop and some brief waits here and there. I have never had such a pleasant end-to-end car purchase. No hard sell, no games, no tricky wording, no lies, no salesman “Jedi mind tricks." They've got a class act team and an exceptional way of doing business. I will tell everyone who will listen. More

My husband and I had an amazing experience!! We would for sure recommend Coulter Nissan to everyone we know. Thank you for everything!! The Pichs sure recommend Coulter Nissan to everyone we know. Thank you for everything!! The Pichs More

We had a pleasant expierence with Coulter Nissan not one once of stress or pressure. Very friendly staff and more knowledge of their cars. James was awesome and was up front with us even his manager. I woul once of stress or pressure. Very friendly staff and more knowledge of their cars. James was awesome and was up front with us even his manager. I would recommend this family owned bussiness to anyone. We even got a better vehicle than the one we first intended to get. Thanks! More

Let me start off to say that I am completely satisfied and happy with the purchase of my new Nissan Sentra! Anyone that has ever purchased a automobile knows the games that dealerships play, well NOT at and happy with the purchase of my new Nissan Sentra! Anyone that has ever purchased a automobile knows the games that dealerships play, well NOT at Coulter Nissan! I have purchased from Coulter when it was in Glendale and was Performance Dodge and was Always very happy with the professional , easy sell,with no pressure , and always the best deal up front ! Well I purchase a new Nissan Sentra today and traded in another vehicle in the deal and once again the whole purchase was so relaxing and easy. No hard sell they gave me a fair trade in allowance 1st offer , the sale price was great and never changed in the deal . Roger Clark was truly great to deal with , soft sell with all the info I required to make the purchase. And then get thru the process and out the door quickly . So if your ever wanting to buy a Nissan or any car check out Coulter Nissan first you won't be disappointed and will make a great deal too! More

Poor communication pr lack of. Went in on a Thursday, was told my credit would be looked at and would receive a call. Waited till Saturday, was told that they just happened to be working on it and that was told my credit would be looked at and would receive a call. Waited till Saturday, was told that they just happened to be working on it and that I would recieve a call back soon. On Sunday, I called back after no call was returned. Was told that the finance person doesn't work Sundays, so this must be the first dealership in the history of car dealerships that doesn't make sales on a weekend. Now on Tuesday, I call back and ask where we are at. I'm told that finance person lost a dog and went home early, not to mention that the car I went in for was sold and I wasn't notified. Poor operation, highly advise to go in pre approved or go elsewhere. More

I would highly recommend this dealership for many reasons, but mainly because of the level of customer service they provide. I went in recently to purchase a used vehicle and this was by far the best reasons, but mainly because of the level of customer service they provide. I went in recently to purchase a used vehicle and this was by far the best experience I have ever had buying a car. Everyone from the Fleet Manager to the salesman to the Finance Director treated me with the utmost respect and really listened to my needs. The next time I want to purchase a vehicle, I am heading straight for Coulter Nissan. More

in the past,i have had horrible dealings with nissan dealerships.But the service department at coulter nissan is exceptional!!A service advisor by the name of Katie schafer was so helpful in helping me dealerships.But the service department at coulter nissan is exceptional!!A service advisor by the name of Katie schafer was so helpful in helping me understand what was happening with my vehicle,and she even followed up the following week to make sure that i was happy.I had thought that this kind of attention to detail was long gone. More

Best experience I have ever had purchasing a new car!! The whole team at Coulter Nissan is awesome, but Eric and Scott are ROCKSTARS!!! I love my new Maxima and will be back to purchase again. I wil The whole team at Coulter Nissan is awesome, but Eric and Scott are ROCKSTARS!!! I love my new Maxima and will be back to purchase again. I will refer all my friends and family to this dealership! Thank you so much! More

As I have mentioned in a prior review, I had a very bad experience at ABC Nissan. When I visited Coulter it was because the dealership was listed on Bank of America's site where I had obtained my pre-appr experience at ABC Nissan. When I visited Coulter it was because the dealership was listed on Bank of America's site where I had obtained my pre-approval. But the experice far exceeded my expectations. Very friendly group- respectful and knowledgable. They met my needs. I had a definite idea of the car I wanted. They showed me that car-not something with a ton of bells and whistles that I didn't want. I don't know if this is common practice, and I know car dealerships must sell, sell, sell. But I did not feel pressured. Enrique my sales person was great. He even stayed and chatted with me while Ryan Coulter was preparing my paperwork. Ryan was also great to deal with. I appreciated the family atmosphere and would definitely do business with Coulter again. I will mention that I had stated I wanted a leather interior. Traci, the Internet fleet manager I talked to prior to my visit, told me I could order it after my purchase and that the price was reasonable. Enrique also mentioned it and managed to get it worked into the deal. Yesterday Katie for the Service Dept called to make sure of my color selection, since it was not the factory match. I so appreciated this and took her advice and changed the color. I was very surprised and pleased to get a call from her today telling me that my leather is in. I will leave the car tomorrow and Coulter will give me a rental for the day. I can't wait to write a review about the Service team too. This may sound like a lot, but I have not purchased a car in almost 13 years. My Pathfinder had 150,000 miles and while it was still running great I felt I needed to get a new car now. After the fiasco at ABC Nissan I was discouraged and not looking forward to getting this done. Coulter changed my opinion. Thank you so much to Traci, Enrique, Ryan and lastly Katie for all they have done for me! Kathy Pechman More