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Coulter Nissan

Surprise, AZ

4.8
628 Reviews

13301 N Autoshow Ave

Surprise, AZ

85388

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628 Reviews of Coulter Nissan

December 21, 2014

Great experience! I Bought a brand new Sentra from this very professional and super nice dealership. The entire process was quick and painless. I would recommend them t More

by PA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CLAY DAUGHTRY , Mollie Arnold, Rich DeJesus, Brian Pierce
Apr 08, 2015 -

Coulter Nissan responded

Thanks enjoy your Sentra!! Sincerely, Rich DeJesus General Manager Coulter Nissan 623-934-3444

December 19, 2014

Strangely Perplexing Wanted to purchase a 2015 Nissan Altima 2.5 SL, which this Dealer had in stock. Sales force and management are both very pleasant. Nevertheless, they More

by Mel Langer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevi, Mo
Dec 19, 2014 -

Coulter Nissan responded

Mel I apologize that you feel like we didn't go above and beyond to make your deal for you. The numerous times you were in we tried to do every thing possible to make you happy but couldn't seem to get to a number that would work for both of us. We would have had to lose approxiamately $3,500 to sell you the car at your number. Though we would love to keep you as a customer in Surprise, this is not a business decision that made sense at this time. I wish you the best with your new vehicle and would love to hear from you with any further concerns. Thank you Mel Sincerely, Rich DeJesus General Sales Manager

Apr 08, 2015 -

Coulter Nissan responded

Mel, I wanted to personally take the time to thank you for giving us another chance to earn your business. And this time we were able to sell you a beautiful new Nissan. We certainly appreciate the opportunity to re-gain your trust and hope you will be our customer for life!!! Enjoy and thanks again!!! Sincerely, Rich DeJesus General Manager Coulter Nissan 623-934-3444

December 19, 2014

Very happy with Coulter Nissan Surprise Very pleased with the service and sales department. They have earned my business and feel confident to refer all my family and friends to Coulter. More

by Deckwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich DeJesus
Apr 08, 2015 -

Coulter Nissan responded

Thank you for the business from you and your friends and family!!! Sincerely, Rich DeJesus General Manager Coulter Nissan 623-934-3444

September 18, 2014

VERY VERY HAPPY I WOULD RECOMMEND THIS DEALERSHIP. THEY WERE GREAT. I BOUGHT A 2011 CHEVY IMPALA. I WAS JUST IN A TERRIBLE ACCIDENT AND TOTALED BY CAR. WHEN MY MOM AN More

by penny.rembert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIGUEL AVILA
September 07, 2014

Unprofessional behaviour during Used car purchase I am in the market for a used electric car on a fixed budget of $16K. I exchanged emails with Dealer's Internet Director Molly ref their 2011 Leaf an More

by rpanesar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Avila, Mollie Arnold, Scott Mcghie, Richard Lazo
Sep 09, 2014 -

Coulter Nissan responded

I would like to start off by apologizing for the lack of professionalism you feel we had with your transaction here at Coulter Nissan. We try to do our best with every customer to make them feel like they are part of our family. As I told you today when we spoke I deeply apologize and will be happy to honor the numbers you were last quoted including the spare key. We price our cars very aggressively online and I am confident our pricing is second to none. Please contact me directly with anything on this matter at 623-934-3444. Thank you. Sincerely, Rich DeJesus General Sales Manager Coulter Nissan

August 21, 2014

Awesome Dealership, would highly recommend to everyone My name is Rudy and I live in Cocoa, Florida. I purchased a set of brake pads for my son's 2001 Nissan Maxima and when I got them I discovered that Ni More

by Bigruu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Martin
March 29, 2014

I drove almost an hour and a half to see a used Madza Miata. When I called to set up the appointment and I made it clear that I was only interested in that car and asked Molly to be sure to call me if th More

by stephanie5410
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mohammed, and a sales manager whose name I don't remember, Mollie Arnold
Mar 29, 2014 -

Coulter Nissan responded

Hi, Stephanie. This is Rich DeJesus the General Sales Manager at Coulter Nissan. I know we just spoke on the phone but I would like to apologize again for the misunderstanding. We value our customers and would never do anything to mislead a customer intentionally. The Miata is having a bumper replaced at a shop away from our store because there were some deep scratches in the bumper. Our internet department wasn't aware of this and I truly apologize. When the car is done we would be happy to bring the car to you at your convenience. Sorry for the bad experience and I hope to speak with you again soon and have a chance to earn your business.

February 13, 2014

I took my 2013 Nissan Titan PRO4X in for warranty work. I understand not being able to duplicate the issue on demand made it difficult to repair but when they decided to replace my wire harness as a maybe More

by broken pro4x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ellis
December 09, 2013

I just purchased a new car at Coulter Nissan and this was by far the best and least stressful car buying experience ever. My salesman was very friendly and helpful, the ladies in the finance department were More

by Hrinner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len (salesman), Amber & Diana (finance), Richard Lazo
October 05, 2013

Once again I am more than pleased with Coulter Nissan's sales staff , finance mgrs. and everyone . I purchased a New Nissan Rogue first part of September they had lots of rebate and Coulter markdo More

by mckennycoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Pelayo , James Copley , Scott Mcghie
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