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Coulter Nissan
Surprise, AZ
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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605 Reviews of Coulter Nissan
January 30, 2012
Went to Coulter Nissan looking for a car for my son. Started out on the internet and received an immediate response from Mollie and Traci. They stayed in touch with me throughout the whole process. They Started out on the internet and received an immediate response from Mollie and Traci. They stayed in touch with me throughout the whole process. They paired me with salesperson Brian who was very patient and facilitated the sale of a Nissan Altima. Dana in finance was also very helpful. She informed us of our warranty options and answered all our questions. Not once did we feel overly pressured, and we appreciated their willingness to make the deal work. You owe it to yourselves to include this dealership in your search before making a final decision on a purchase. More
by rcorsino
Employees Worked With
Mollie, Traci, Brian, Dana, Rich
January 26, 2012
Mollie was very pleasant and made my experience as a first time car owner a very good one. The entire process was extremely easy and every step was explained to me. She was able to understand exactly wh first time car owner a very good one. The entire process was extremely easy and every step was explained to me. She was able to understand exactly what I was looking for and match me with the most accurate car within my budget and made sure that I was able to walk out with the keys the same day. She went out of her way to find me the best deal possible and even assisted me in finding the most beneficial payment plan. I would highly recommend this dealership and saleswoman. More
by shanequella
Employees Worked With
Mollie Arnold
October 05, 2011
Honest, fair and professional are just three words to explain our dealing with this individual and the dealership as a home. No hasseling over prices. They truely care for the customers with their acti explain our dealing with this individual and the dealership as a home. No hasseling over prices. They truely care for the customers with their actions. Alot of dealerships may state that and print it, but coulter Nissan proves it through their actions. sincerely Jeff Szubinski More
by jszubinski
Employees Worked With
Tracie and Nate
July 23, 2011
I began my search for a vehicle online and was soon inundated with phone calls from various dealerships and even multiple salespeople from the same dealerships and got the expected heavy sales pitch. inundated with phone calls from various dealerships and even multiple salespeople from the same dealerships and got the expected heavy sales pitch. Basically a typical car buying experience. I had two dealerships in particular who were going to get me pre-approved as I wanted no surprises nor did I want to waste my time or theirs. I did not hear back with anything definitive from the two dealers I had narrowed my search down to. I originally intended on purchasing a Nissan Sentra but during my search became completely in awe and in love with the Nissan Rogue. I thought perhaps it would be out of my reach and not possible but figured it would be a dream or a goal for my next vehicle. I started pricing them just for curiosity sake and that led me to Coulter Nissan. I had no idea that search would be such an amazing defining moment in my life. I received a response from Traci in the Internest Sales Dept and was completely taken by her personality and really just got a good vibe from her and I made the decision to go in and meet with her. Upon meeting her in person the good vibe became a great vibe and she was as awesome in person as she was on the phone, which only confirmed my gut feelings and also made me extremely happy and comfortable with my decision to choose Coulter. Traci introduced me to Brad Fraser who was actually the gentleman who had opened the door for me and had gotten Traci for me, Brad was beyond amazing, he was so genuine and caring and positive. I have honestly never had a car salesman treat me with dignity, respect, humor, kindness and sincerity, completely unheard of. We spoke of the Sentra and the Rogue, which I thought was not to be but Brad and his team of Finance people made it happen. I got an excellent price on the Rogue and a very fair price on my trade in, I was beyond happy. Ryan was my Finance guy and as humble and down to earth a guy you will ever meet, you would never know his last name is Coulter :) he and Rene (Finance Mgr) worked there magic and made my dream come true and managed to get me a much better interest rate than I had expected, things just got better and better. I have never had a car buying experience quite like this, I still cannot stop smiling, the only thing that possibly could have made it better, maybe, would have been to have someone rubbing my feet and someone else feeding me grapes. Two thumbs up for the amazing staff at Coulter Nissan! Call Traci, Call Brad, they will take great care of you and have you smiling from ear to ear, like me! Thanks for everything!!! Lucy Olibarria More
by jalumima
Employees Worked With
Traci in Internet Sales, Brad in Sales, Ryan and Rene in Finance and Katie in Service Dept.
July 18, 2011
Everyone was an absolute pleasure to deal with. They made the whole transaction enjoyable and my wife truly loves the car. Would highly recommend this dealer to anyone. the whole transaction enjoyable and my wife truly loves the car. Would highly recommend this dealer to anyone. More
by Les Van Dyk
Employees Worked With
Amber, Mollie, Steve
July 11, 2011
I was searching for the best deal (like everyone else), I tried couple of dealership, found one but it was on wholesale already. They tried to pull it back but I found another 350z at coulter nissan! The tried couple of dealership, found one but it was on wholesale already. They tried to pull it back but I found another 350z at coulter nissan! The best deal/purchase I ever had!Starting from the internet people (Amber), to the salesman (Len), then to the Finance Lady and lastly the Sales Manager...(sorry Im very poor on remembering names) But I wont forget Coulter Nissan! You guys rock, from pricing the trade, pricing the used 350Z! Overall buying experience is a blast! For some reason the airbag light came "on" after detail, but the sales manager took care of it. (he gave me a we owe to fix it)... I hope all dealership is like yours, I would be proud to work for you guys!Thanks for the good deal and again thanks to everybody who help me. More
by iceman2222
Employees Worked With
Amber,Len, Finance Lady, Sales Manager...
June 18, 2011
I would like to provide a little back story. My husband and I have a teenage son that we thought could have my car and I would get a new/used car. Our credit has taken some hits from the mortgage problems and I have a teenage son that we thought could have my car and I would get a new/used car. Our credit has taken some hits from the mortgage problems and health problems in the last year. However despite that we have enough income to support another car payment and have been considering stopping by a dealer. My husband and I noticed a car online that we were interested in. I called the dealer and spoke with Amber and she verified it was still in inventory. She was friendly and asked me if I wanted to come and look at it. When I spoke with her I told her that our credit is not looking real good but I would stop by. I stopped by and drove the car with Miguel, he was very nice and patient. I went home, picked up my husband and went back so he could drive the car. Miguel and Ron (sales manager) came out and spoke with us about the car. We left were there until the dealership closed looking around at other cars. The next day Amber calls and asks if she could send me an application for credit. I expressed again that if she can't do anything for us it is fine as we haven't applied for credit in over four years and I really didn't know where we stood. She said they have over 30 creditors and that they serve multiple demographics all the time. I filled out the application and she called me about a 1/2 hour later saying that financing said we should be able to get a car they just needed to get one of the banks to offer financing. We discussed the terms we were looking for and she said she would call back. A few hours later I was going to be tied up in meetings so I emailed Amber and said to please feel free to email me with either good or bad news as I was unavailable until 5pm but that I would be in touch after that. Shortly there after I received an email from Mollie stating "Hi - Thank you for your response. We are still waiting to hear back from the bank. Once we have a response we will contact you as soon as possible. Thank you for your time and I hope you have a great day!" 24 hours went by and I had not received a phone call, email, smoke signal or anything so I sent another email. I expressed my disappointment to Mollie that they could have at least done me the decency of calling and saying hey you know what we can't get you financed right now, sorry. I mean a go to hell would have been better than being ignored. Eight hours go by, nothing. I called the dealership and asked for the email address of the manager. They tell me it is Terry Lee and provide me the email address. I email him a description of this above not verbatim but close, and it has now been another 15 hours and nothing from him. My husband was sitting here with me a moment ago and asked if the dealer ever called. I told him no. He said he called Amber yesterday and said "Hey, my wife never heard back from you guys." She took his cell number, gave a fake apology and said she would look into it. 12 hours later...nothing. I realize dealerships are not open 24 hours a day and that people have viable good credit clients coming in that they are helping but it is upsetting when you are discarded without a second thought. Wednesday is when I walked onto the dealership, today is Saturday. We vote with our wallets and even though right now we are apparently not worth the risk of offering an auto loan to we will be again and even though we love Nissan, I can tell you Coulter will not be where we spend our money. I am not about bashing people for making errors. It is human to error, but this is now three people who apparently don't care and I'm a little bitter about it. More
by noodlhead
Employees Worked With
Amber, Mollie, Miguel, Ron, T. Lee
June 14, 2011
FROM THE FIRST CALL TO AMBER THROUGH THE LAST HANDSHAKE WITH CLAY THIS WAS THE BEST CAR PURCHASE EXPERIENCE OF MY ENTIRE LIFE. I KNEW WHAT CAR I WANTED. I CALLED THEM. THEY FOUND IT.I BOUGHT IT-ALL IN ON WITH CLAY THIS WAS THE BEST CAR PURCHASE EXPERIENCE OF MY ENTIRE LIFE. I KNEW WHAT CAR I WANTED. I CALLED THEM. THEY FOUND IT.I BOUGHT IT-ALL IN ONE DAY. SUPER! HIGHLY RECOMMEND COULTER NISSAN. MARY OTU More
by M . OTU
Employees Worked With
Amber, Molly, Clay, Ren'e,
June 08, 2011
Everyone at the dealership ansewerd all my questions ,they were friendly. Most of all I didn't feel rushed to purchase a car. They found me a great car at a price that i could afford. Hats off to all at ,they were friendly. Most of all I didn't feel rushed to purchase a car. They found me a great car at a price that i could afford. Hats off to all at Colter More
by cathyb12001
Employees Worked With
Amber Palamteer
June 08, 2011
Everyone was super friendly and very informative. I also believe the employees were truly trying to help me get the best deal they could. Thank you believe the employees were truly trying to help me get the best deal they could. Thank you More
by kalynn44
Employees Worked With
Amber Palmateer and Brian Pierce
