Coulter Nissan

Excellent Auto Service My thanks to Jeanette, Russ and a highly skilled technical service department . I took my car in due to a realtively small rattle which occured whe My thanks to Jeanette, Russ and a highly skilled technical service department . I took my car in due to a realtively small rattle which occured when driving over small road bumps. Diagnosis was very difficult and required arranging for the service forman to ride with me to hear the problem, Even then after more obvious causes were looked at the problem still remained. The car was taken back too the shop, put on a hoist, and a very thorough evealuation was conducted. The skills and perseverance of the technitions paid off and the problem was identified and resolved. Thanks to all More

outstanding experience I had a simple oil change that needed to be done and Jeff the service representative was wonderful as far as taking care of me and being a delight to I had a simple oil change that needed to be done and Jeff the service representative was wonderful as far as taking care of me and being a delight to talk to in the meantime . All of my needs were taken care of and I had great laughter with Jeff . He is a asset to your team thank you for being a great dealership to take my car to and get it serviced along with wonderful experience with your customer service (: More

Coulter Nissan Dealership really cares about customers! Miguel Avila, our salesman, really listened to our needs and wish list and matched us with the perfect car at the right price! The atmosphere at the d Miguel Avila, our salesman, really listened to our needs and wish list and matched us with the perfect car at the right price! The atmosphere at the dealership is friendly and professional. More

Best car buying experience I've ever had! After renting a Nissan Sentra last week on my trip to California, I found that is was really comfortable, roomy, fun to drive, and got really excellen After renting a Nissan Sentra last week on my trip to California, I found that is was really comfortable, roomy, fun to drive, and got really excellent gas mileage. As the weather turns colder, riding to work on my motorcycle is not a happy thought, so I called Coulter Nissan. I had already done a little research online and was very specific about my financial situation and what I was looking for. I was asked to come in and see Brian Pierce, the sales manager. When I arrived at the dealership, Idrees Soughar was there to greet me with a smile and introduce me to Brian Pierce at my request. After initial greetings, he appointed Idrees to show me the exact car I had already described over the phone. When I realized that I had forgotten to bring my cellphone with ID, he said, "no problem, we'll just take a test drive and go get it". I thought that was extremely generous. And that's exactly what we did. Upon returning with my wallet, I sat with Idrees as he helped me fill out a simple credit app and he listened closely as I expressed my particular needs. With compassion and understanding that goes far beyond what I have ever experienced with any other car salesman in the past twenty years, he helped me get the exact car I wanted for less money than I expected. The finance director, Dana Lee, was surprisingly pleasant and personable also as we worked through the sales contract and signed the appropriate documents. At no time did I feel pressured to buy additional packages or uncomfortable with the terms of the contract. In fact, just the opposite, every person I came into contact with at this dealership was friendly and intent on making my car buying experience as pleasant as possible. They really made me feel special. I got the distinct impression that they were pleased to see me so happy with my new car, not just increasing the number of sales. As any good salesman should know, the goal really is to listen... to determine what your need is and match you to something you will love, not just persuade you to purchase their product. At the end of the sell, I was given gifts as a new car owner, set up to have my windows tinted the next day, and Idrees personally helped me transport my other vehicle home. I call that above and beyond. I found all the staff at Coulter Nissan to be professional, knowledgeable, friendly, and sincere. I will definitely return to purchase my next vehicle from them and refer their establishment to everyone I know. More

"Great Experience" I am very pleased with Coulter Nissan Dealership. The staff was very friendly & professional My salesman, Philip Maizy was a pleasure to work with. He I am very pleased with Coulter Nissan Dealership. The staff was very friendly & professional My salesman, Philip Maizy was a pleasure to work with. He was very helpful & friendly and made the process less stressful. There was no pressure. This was the best car buying experience ever. Thank you to the Finance guy, as well. I 'm sorry I can't remember his name. Thank you Coulter Nissan for such great customer service. I will recommend this dealership 100%. More

Parts Department I spoke with a Gentleman in the parts department Rick he is very knowledgeable and very helpful and presents the highest level of customer service. S I spoke with a Gentleman in the parts department Rick he is very knowledgeable and very helpful and presents the highest level of customer service. So nice to see in today's world of self service. Chris More

Absolutely Fantastic My wife and I have been doing business with this dealership since 1994 when they were West Valley Nissan in Glendale. I have always had a most e My wife and I have been doing business with this dealership since 1994 when they were West Valley Nissan in Glendale. I have always had a most excellent experience with the folks here. We bought a new Sentra in 1994 and a new Frontier in 1999. After West Valley moved to Surprise under the name Coulter Nissan, we bought a new Sentra in 2013, and then we just bought a new Altima two weeks ago. Even though the dealership name has changed the expert quality of personalized care and service has never changed. It was indeed a pleasure working with Idrees, who was our sales person. He was at all times friendly, courteous and displayed expert knowledge of all the cars we looked at. He was very helpful and without hesitation, answered all our questions honestly and truthfully. More