Coulter Nissan

Don't Bother This dealership left me waiting 30 minutes to check in for an appointment I had, then told me it would be 2 1/2 hours for an oil change. They used the This dealership left me waiting 30 minutes to check in for an appointment I had, then told me it would be 2 1/2 hours for an oil change. They used the incorrect grade of oil ignoring manufactures specs, and managed to strip a lug nut while rotating the tires. This only cost me an additional $100. Save yourself the trouble and do not frequent this dealer. More

Great Experience Diana was a pleasure to work with, she was helpful, friendly and did not pressure me to buy. I appreciate how she made the process less stressful. I w Diana was a pleasure to work with, she was helpful, friendly and did not pressure me to buy. I appreciate how she made the process less stressful. I would refer anyone to her and the dealership as a whole. Thank you. Brenda G More

Service Department Doesn't have your best interest in mind. I own a 2007 350Z that on January 5, 2014 had the transmission replaced, flywheel, and clutch. Since then I have had continuous problems with the clut I own a 2007 350Z that on January 5, 2014 had the transmission replaced, flywheel, and clutch. Since then I have had continuous problems with the clutch hydraulics. While the work on January 5th was done at Avondale Nissan, coulter Nissan has yet to figure out the problem. I have paid to have the hydraulics replaced multiple times. The slave cylinder had been replaced four times and the master has been replaced three times. So today when for the last few day I have been having pressure problems again, I wanted a definitive answer as to why the hydraulics kept failing. Honestly, after seven parts to have been replaced I expected them to own up to some mistake or for the very least give me a reason for the parts failing. But what I got instead (today, 04/08/2015) was were going to charge you the increased labor rates which was 520 dollars versus, the 480 dollar expense I was quoted two weeks earlier for a part that I brought in myself, as the stock parts seem to be failing every five to six months. More

$ 1,977.00 for what value???? I was in the market for Nissan Frontier crew cab SV-V6 w/ SV Value Package. Found my second choice colour on Coulter Nissan website with internet pric I was in the market for Nissan Frontier crew cab SV-V6 w/ SV Value Package. Found my second choice colour on Coulter Nissan website with internet price $ 25,577.00 After back and forth via email for about 10 days with Mollie and Cheyenne, finally I got the out the door price with an additional shocking $ 1,977.00 Coulter Value Package tacked in the itemized list which includes: * window tint with a lifetime guarantee * nitrogen filled tires, * window etch (security theft), * wheel locks, * and a 3 year / 36,000 mile service maintenance plan which covers your oil changes and tire rotations. I checked on official Nissan Website, the Nissan Frontier SV w/ SV Value Package comes with deep tint on the rear windows and front UV- reducing solar glass and it has Vehicle Security System. I asked to take the Coulter Value Package off from the list but they refused it. So they lost a sale to another Nissan Dealer. More

Great experience! I Bought a brand new Sentra from this very professional and super nice dealership. The entire process was quick and painless. I would recommend them t I Bought a brand new Sentra from this very professional and super nice dealership. The entire process was quick and painless. I would recommend them to anyone who's had a bad experience buying a car. More

Strangely Perplexing Wanted to purchase a 2015 Nissan Altima 2.5 SL, which this Dealer had in stock. Sales force and management are both very pleasant. Nevertheless, they Wanted to purchase a 2015 Nissan Altima 2.5 SL, which this Dealer had in stock. Sales force and management are both very pleasant. Nevertheless, they are unable to make a simple deal. Every Dealer I've ever been to always asks, "what can we do to earn your business?". I showed the folks at Coulter a firm written offer for the same car, from another Dealer. Yet Coulter wanted $2000 more for the exact same car! I live in Surprise, wanted to give them my business, came back three times, with irrefutable documentation in hand, and still they wouldn't budge. I spoke to 2 different Salesmen, as well as managers Mo, and Kevin ( the decision makers ). The bottom line is.....I bought the exact car from yet a third Dealer for $3,000 less than Coulter's price. And I can prove it. They should either expand the Service area, or turn the Sales area into a miniature golf course, because they sure aren't getting the job done. More

Very happy with Coulter Nissan Surprise Very pleased with the service and sales department. They have earned my business and feel confident to refer all my family and friends to Coulter. Very pleased with the service and sales department. They have earned my business and feel confident to refer all my family and friends to Coulter. More