Coulter Nissan
Surprise, AZ
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605 Reviews of Coulter Nissan
Pleasant experience I was warmly greeted by Francisco Cruzes, a pleasant young man who went out of his way to be accommodating. He knew the inventory and took his time le I was warmly greeted by Francisco Cruzes, a pleasant young man who went out of his way to be accommodating. He knew the inventory and took his time learning what I was looking for. Rather than walk the lot, he brought the vehicle to the dealership entrance so I could look it over and test drive it. When I said I wasn't sure about the color, he offered other options and again brought one up front to check out. I am not an impulsive car buyer and he patiently spent the day with me never pushing me for a decision but asking what could he do to help. When I finally made my decision Francisco helped me clear my traded vehicle then introduced me to Alan in Finance (another quality employee). It was late but again, no rush and I was aware he still had two more customers to take care of. My prior experiences at car dealerships were unpleasant and frustrating; this was quite different. I also had an opportunity to work with Dale in the service department and another gentleman who helped me with a courtesy rental vehicle while my new purchase was being taken care of. I can't speak highly enough of your employees. Everyone I came into contact with is an asset to your organization and it was wonderful to see a company that still believes in customer service. Kudos to your entire team and to management for doing it right. More
Teddy mackila and Allen in finance were great! Very helpful and no back and forth. They knew exactly what I wanted with financing and didn't push to anything I didn't want for a car. Not a long tim Very helpful and no back and forth. They knew exactly what I wanted with financing and didn't push to anything I didn't want for a car. Not a long time spent there and they bought us lunch! Great dealership and great employees! More
Jeanette Martin was very professional, courteous and efficient. She kept me informed of the work progress. Highly recommend Coulter Nissan's service. Service was do was very professional, courteous and efficient. She kept me informed of the work progress. Highly recommend Coulter Nissan's service. Service was done in a timely manner. More
Jeff Rupert - best service manager We've always been a loyal customer of Coulter Nissan purchasing 5 vehicles from them over the years. They've always had a good service department b We've always been a loyal customer of Coulter Nissan purchasing 5 vehicles from them over the years. They've always had a good service department but it wasn't until Jeff Ruppert became our service manager that we've come to really "love" the service department. Jeff is always friendly and treats us more like family rather than just a number. Since Jeff has joined theft service department, our customer experience has gone through the roof. Thanks Jeff for being personabble, honest, andCV an all around good guy! Would definitely recommend! More
They're super fantastic! Jeffrey Ruppert is one of my favorite service advisors to work with! He is very knowledgeable and is very cheerful. I definitely would recommend him. Jeffrey Ruppert is one of my favorite service advisors to work with! He is very knowledgeable and is very cheerful. I definitely would recommend him. More
I'm please Coulter Nissan had me as customer. If I would it know earlier about Coulter Nissan, I would it purchase my car there, now is my only choice for future services and future purchases. If I would it know earlier about Coulter Nissan, I would it purchase my car there, now is my only choice for future services and future purchases. More
New car purchase. The service from everyone involved in our purchase was outstanding. Richard Lazo reviewed my situation then called me at home the next day in which t The service from everyone involved in our purchase was outstanding. Richard Lazo reviewed my situation then called me at home the next day in which thru a number of phone calls were able to put a deal together. Then with the help of Mohammed Jasim was able to obtain a lower interest rate plus when receiving my payment book the interest rate was yet another 1/2% lower. Arturo Tirado filled in for Greg Page as he was off the day of purchase & went thru the delivery of the vehicle. Greg has called us about 4 times to make sure everything was going ok and if at anytime need further assistance to stop by the dealership & will be happy to assist. More
Jeannette Martin is a keeper! We love our service advisor, Jeanette Martin! She always goes above and beyond for our family! She even helped me by airing up my stroller tire while We love our service advisor, Jeanette Martin! She always goes above and beyond for our family! She even helped me by airing up my stroller tire while waiting for my oil change once. We have had some issues in the past with some services done to our vehicle but since we've had Jeanette she has taken great care of us and because of her we keep coming back even after I swore I never would in the beginning. More
Always a pleasure The best service department I've encountered in a dealership. Quick, efficient, and friendly service. What more can you ask for. After every time my The best service department I've encountered in a dealership. Quick, efficient, and friendly service. What more can you ask for. After every time my car is in for service, I get a follow up call to make sure everything was good. Customer service is hard to come by now a days but they deliver all the time. More
Excellent service great people! Service center is the best in the valley. Great work completed at a fare price and my service advisor Jeff is truly one of the best, Jeff takes great Service center is the best in the valley. Great work completed at a fare price and my service advisor Jeff is truly one of the best, Jeff takes great care and provides personnel assurance that the work is completed as requested. More