Coulter Nissan
Surprise, AZ
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614 Reviews of Coulter Nissan
My 77-year-old disabled Father was in the market for a new car. Terry Matteson contacted me via my online inquiry. After a very quick and to-the-point conversation, he proceeds to Check with his General S new car. Terry Matteson contacted me via my online inquiry. After a very quick and to-the-point conversation, he proceeds to Check with his General Sales Manager, Scott McGhie on what could be done in an effort to accommodate my Father's requests. Within 20 minutes they called back and presented the best deal my Father and I could ask for. Terry promised me he would take care of my Father and not to worry as the whole process from trading in his vehicle to driving off would be effortless, transparent, and efficient. That was clearly evident when he came in on his day off to meet and expedite my Fathers needs ( spent 4 hours with him as my Father's insurance needed to be transferred and his agent was not available until that afternoon). My Father could not believe how professional and caring Terry, Scott, and the whole Coulter team were throughout his time there. I can't thank them enough. Being 2000-plus miles away I know my Father has a great dealership (with great new friends) near his hometown as do I. Unprecedented service from all (especially Terry Matteson). Simply the best anywhere! More
These guys have all ways been honest and upfront never had any issues with the service department. Andrew has been my service technician for several years and he has all ways treated me and my wife well. had any issues with the service department. Andrew has been my service technician for several years and he has all ways treated me and my wife well. Thank you for everything that you have done for us Andrew really appreciate you. More
Terry did an outstanding job selling our new Altima to us. He listened to our needs to get the deal done and made it happen. My life loves here new car and I must say even a Ford guy like me likes it to us. He listened to our needs to get the deal done and made it happen. My life loves here new car and I must say even a Ford guy like me likes it too. I would also like to mention Brian in the finance department. He made everything smooth and easy. He also listened to our needs and got it done. Both of these guys are great to work with and we thank them both. More
Great Service, especially for someone just visiting AZ. Used the Nissan dealership in Sun City last year. Was not a good experience. Skip Walker, my service rep was great. Nothing but positive interactions Used the Nissan dealership in Sun City last year. Was not a good experience. Skip Walker, my service rep was great. Nothing but positive interactions. Recommend without reservations. More
Miguel was very professional and very helpful. He listened to what we wanted and didn't waste our time showing us vehicles we didn't want. His non pressure approach was refreshing and made for a s He listened to what we wanted and didn't waste our time showing us vehicles we didn't want. His non pressure approach was refreshing and made for a stress free purchase. We will soon be buying another vehicle from Miguel and Coulter Nissan. Mohammed Jasim was also very professional and worked hard to get us the best deal. More
By far, the most pleasant car buying experience I’ve had. My salesperson, Nick, was knowledgeable, personable and professional. Nick is a straight shooter- he really listens and then matches you with the b My salesperson, Nick, was knowledgeable, personable and professional. Nick is a straight shooter- he really listens and then matches you with the best options. Nick pointed me to a car that is EXACTLY what I wanted. Finance worked with me to find the warranty, maintenance packages that fit my needs… and took extra time to locate the most appropriate loan program. In less than 2 1/2 hours, I left there feeling like I had been heard and valued…and with my dream car! A big thank you to the whole team! More
BAIT AND SWITCH. I found a car I liked and visited the dealer to look at it. I had to go back to work but spent several hours that afternoon on the phone negotiating I found a car I liked and visited the dealer to look at it. I had to go back to work but spent several hours that afternoon on the phone negotiating the price and financing (hitting my credit score in the process). All was set and I made an appointment to meet the sales rep the next morning at 9. I arrived right on time (after driving 20 miles) and he informed me he sold the car a few minutes before our scheduled appointment. Not surprisingly, he then offered me a car that was $5,000 more than the one I had negotiated for. This is classic bait-and-switch -- and illegal. These guys are unethical and I wouldn't do business with them. I strongly recommend you "steer clear" of Coulter Nissan. More
The guys here at Coulter Nissan have been amazing to work with. Nick Westfall my sales person was great through the whole process and not your typical car salesman. Croy Sieve who helped at the sales manag with. Nick Westfall my sales person was great through the whole process and not your typical car salesman. Croy Sieve who helped at the sales manager was also on point. I worked with Justin Marcum in finance and he’s completely wonderful in his detail and explanation of every step. My ordeal was a long process with a recall issue that went on for about 2 months, and I even worked with Scott Mcghie for this situation and ultimately they were able to get me into a wonderful truck that I got to take home yesterday! Thank you to the whole crew here! More