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Coulter Cadillac Buick GMC

Phoenix, AZ

4.9
2,165 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life. We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away! Coulter Cadillac-Buick-GMC. A name you can trust.
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1188 E Camelback Road

Phoenix, AZ

85014

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Showing 2,165 reviews

March 24, 2024

Nice dealership and showroom. My sales consultant showed me a variety of Buick Envisions I was looking for. She rode with me on a test drive, and explained the various features, a More

by carmencoralsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Lawler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Daub,Sales and Jeffrey Bonner, Finance Mgr
Mar 24, 2024 -

Coulter Cadillac Buick GMC responded

Thank you so very much for writing this nice review. Our team works very hard to really take care of our clients, so it means a lot when a customer takes the time to write such kind of words Thank you so much again for choosing us to serve your automotive needs. Regards, Paul Glans GM

March 21, 2024

I contacted other Cadillac dealers in Tucson/Phoenix area in March/April 2023 and none of them wanted to take my preorder for a 2024 Cadillac Lyriq. My son found Dureen, and she called me and took my order. More

by stubthumbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dureen Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Coulter Cadillac Buick GMC responded

Thank you so very much for your kind words and your business. We know you will enjoy your Cadillac Lyriq! Regards, Paul Glans GM

March 21, 2024

I cannot say enough good things about my 2024 Escalade Sport purchase through Bill Durst at Coutler Cadillac. He kept me fully apprised of the production timeline, maintained very high levels of communica More

by Burpshot12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Teed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery, did not catch last name, handled my extended warranty, awesome guy and service
Mar 22, 2024 -

Coulter Cadillac Buick GMC responded

It was great to meet you the other day and we all so much appreciate your business. ENJOY!!! Kind regards, Paul Glans GM

March 12, 2024

Took my GMC here for service because a message appeared that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, More

by cnrobersonms
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hendrix
Mar 13, 2024 -

Coulter Cadillac Buick GMC responded

I’m very sorry for your experience. I would like to discuss and address this with you ASAP. Please reach out to me at 602-264-1188. Kind regards, Paul Glans GM

Mar 16, 2024 -

cnrobersonms responded

**Update, I have been contacted by Paul the GM and we are actively working on a resolution**

Mar 18, 2024 -

cnrobersonms responded

Today i was contacted by Paul and he offered a favorable resolution which i accepted. I appreciate Coulter Cadillac for being diligent in pursuing customer satisfaction. I am satisfied with the resolution.

March 10, 2024

I had a wonderful experience with Andrew Emerson purchasing my new GMC Yukon. He went over all of the features thoroughly and was very transparent on all pricing. I highly recommend Andrew and the r More

by Car guy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Glans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Iles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Anderson
March 08, 2024

Bill Durst was very knowledge and patient with answering any and all questions. He made the entire process much easier. I would definitely purchase from again and recommend to others More

by JennM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Coulter Cadillac Buick GMC responded

Thank you very much for your kind words and your business. Regards, Paul Glans GM

March 08, 2024

This dealership has really been with me on this long wait for my Cadillac Lyriq, all the time keeping me informed and updated as much as possible. I never thought I would be waiting this long for my car, bu More

by soulgirlbek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Anderson
Mar 13, 2024 -

Coulter Cadillac Buick GMC responded

Mike and Andrew are awesome employees. I so much appreciate you taking the time to write this review and thank you so much for your business. Paul Glans GM

March 07, 2024

OUR SALESMAN, JOHN, WAS WONDERFUL. SO MUCH SO, WE BROUGHT OUR DAUGHTER IN TO SEE IF HE HAD ANYTHING FOR HER! More

by silva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Bierd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Coulter Cadillac Buick GMC responded

Jon is awesome! Thank you for your kind words Paul Glans GM

March 06, 2024

Buying my new XT4 Cadillac could not have gone smoother. The entire transaction was done over the telephone. After researching four other Cadillac dealers, Coulter gave me the best deal. The sales person More

by capbenedict
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Coulter Cadillac Buick GMC responded

Bill Durst will always go the extra mile. Thank you for your business and your kind words. Paul Glans GM

March 06, 2024

We had an excellent buying experience with everyone we dealt with. No high pressure, very friendly, and helpful. Our salesman, Bill Durst, could not have been more professional and friendly. More

by summitpnts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Lane and Kyle Stevens were very helpful and professional.
Mar 13, 2024 -

Coulter Cadillac Buick GMC responded

We know you have a lot of choices when it comes to purchase in a vehicle. Thank you for choosing us Paul Glans GM

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