Corwin Toyota Boulder - Service Center

Alex found the exact used Tacoma we were looking for, and it was not easy. They delivered the car to the house and it looked brand new!!! Thank you again, your customer service and attention to detail was ex it was not easy. They delivered the car to the house and it looked brand new!!! Thank you again, your customer service and attention to detail was excellent. More

Extremely poor communication and service. Brought three month old car in for first service appointment and to check low pressure on a tire. Was given a number to call or text with questions Brought three month old car in for first service appointment and to check low pressure on a tire. Was given a number to call or text with questions - no one answered the phone or texts. Called the general service phone number, no answer a number of different times. Finally got ahold of someone saying it needed a new tire that would be in Monday by 5 p.m. Called and texted Tuesday to see if it was ready - no response. Again, called general service number, no one answered. Called again and was put on hold for 10 minutes and then told the car was ready for pickup. Got to the dealership to find the spare tire still on the car. No one knew what was going on in service, so we just took the car and went to Firestone. This doesn't even cover the "first service" issues of the estimate saying the car had over 9000 miles and needed new cabin and engine air filters when the car has 5200 miles on it. I've never encountered such a screwed up service department - expected to go there and see one worker running around trying to get everything done - instead found 10 people hanging around talking and no one knowing or caring about customer service. Bought the car in Wisconsin and very disappointed that this is the closest Toyota dealership to where I live in Colorado. More

As a former co-worker, I can say that AJ always placed the needs of his customers in high regard. In our time together in sales, he continually achieved high marks from his customer evaluations. If you're the needs of his customers in high regard. In our time together in sales, he continually achieved high marks from his customer evaluations. If you're looking for someone who's going to help you with your auto purchase, look no further than AJ. More

Great sales representative, outgoing, positive attitude. Willing to go the extra mile!! a huge shout out to John David and Rafael in finance to give me the lowest interest rate possible for a beautiful 2023 Willing to go the extra mile!! a huge shout out to John David and Rafael in finance to give me the lowest interest rate possible for a beautiful 2023 Toyota tundra. Loved working with these guys couldn’t ask for a better sales team! !! More

The oil change waiting time has been painfully slow -- the staff promised about 1.5 hours but actually held me wait there for about 2 hours 15 minutes.. The front desk staff could improve the manner and the staff promised about 1.5 hours but actually held me wait there for about 2 hours 15 minutes.. The front desk staff could improve the manner and be more professional and timely. More

Service rep would not answer the phone or return calls. I received a text message with a link to the inspection report. I had some questions about some of the items but was never able to talk to my service I received a text message with a link to the inspection report. I had some questions about some of the items but was never able to talk to my service rep despite leaving several messages. Final cost was higher than original estimate. My original service rep was not working when I picked up the vehicle. The review system using Facebook did not work for me (content not available at this time message). More

It took 3 hours for a scheduled oil change. There was no update and I was left in the dark basically the whole time. Their time management was horrendous and if I didn’t prepay for my oil chang There was no update and I was left in the dark basically the whole time. Their time management was horrendous and if I didn’t prepay for my oil change I would have asked for a credit. More

Polite and excellent service! Took care of our car needs.Thanks for keeping our RAV going! Took care of our car needs.Thanks for keeping our RAV going! More

I took my car in for servicing and they have a new system where you pull into the garage and the service tech is supposed to come to you. I waited over 5 minutes and finally the greeter suggested i go insid where you pull into the garage and the service tech is supposed to come to you. I waited over 5 minutes and finally the greeter suggested i go inside since no one was coming out. Once inside there were 7 services reps sitting around, not one offered to help. Finally I got someones attention and he wrote up the service order Then an hour later I received a text notice that my car needed brake pads and new rotors, I was quoted a price of $399.00, which I okayed. Right before I picked up my car I received a call and said they made a mistake on the price and it would be another $200.00. Today I received an email asking for a review, which I was eager to give but you can't even log onto the review. It says the page is no longer available. Indicative of a very poorly run dealership. More

I wasn't impressed that the fact they did not rotate my tires, when my service included a rotation. it's only when I got back to work I had noticed they did not rotate them. I had to bring the car back in tires, when my service included a rotation. it's only when I got back to work I had noticed they did not rotate them. I had to bring the car back in the next day to prove it, and indeed they did not rotate them. No one was really apologetic, in fact workers laughed when the mechanics name was mentioned. Was told to wait 20 min and about 40 min later my car was ready. All I got out of that was a free car wash. Always chalk your tires before getting them "rotated". I bought a package deal so unfortunately I have to use them again for my next oil change/rotation. Hope it goes better. More