Corwin Toyota Boulder - Service Center

Polite, friendly, informative. Greatly appreciated the communication while troubleshooting my problem. Also like that next steps were shared if the problem persists. Greatly appreciated the communication while troubleshooting my problem. Also like that next steps were shared if the problem persists. More

representatives at the front service desk provided great customer service yesterday; responsive, positive, thorough and highly engaged customer service yesterday; responsive, positive, thorough and highly engaged More

My car was fixed in stated time. However, someone messed with the air conditioning sytem to set it to High!? so it was Heating my car! Had to take it back since didn't understand t However, someone messed with the air conditioning sytem to set it to High!? so it was Heating my car! Had to take it back since didn't understand the problem. Also, pick up wait was long since only 1 driver available. More

Parts that were ordered were used up by the time I arrived for my appointment. I had to get a ride from home that screwed up my day. It was just a Fob replacement. Should have taken 15 minutes. arrived for my appointment. I had to get a ride from home that screwed up my day. It was just a Fob replacement. Should have taken 15 minutes. More

The service center was great. They were on top of all of the options, suggestions for upgrades, and were prompt with scheduling our upgrades and letting us know when the parts we They were on top of all of the options, suggestions for upgrades, and were prompt with scheduling our upgrades and letting us know when the parts were in. We were so happy with them that we will be scheduling additional service for other cars with them. Since there is no other place to write concerns, I will use this section. Ben Ochsner was horrible. No clue what he was doing, was not fully listening to our wants/needs, and overall was lost in all aspects of his job. To the point that we are very doubtful to come back to Corwin. We were in the dealership for 10.5 total hours over two days AND DID NOT TAKE OUR CAR HOME. We even texted him the second day to confirm that the aftermarkets were added and the car was ready to be brought home. He said yes and we wasted another 3.5 hours to not get a car. Zero accountability, knowledge, or ability to do his job. We have bought 4 Toyota's from Corwin (and former owners) and 2 from Stapp. We will be going to Stapp moving forward. Unfortunate because Beth in finance was incredible and we were so lucky to have her come save the day from the bumbling clown Ben. More

Fast and friendly. Got me in and out and explained all my options. All good. Got me in and out and explained all my options. All good. More

Seth very quickly helped with a slight problem- very professional very efficient and very helpful - thank you professional very efficient and very helpful - thank you More

John Whipple and Cody are outstanding service reps. I couldn’t ask for better care. I couldn’t ask for better care. More

I had some expectations that were above and beyond. The staff met my requests which was awesome. Thank you! The staff met my requests which was awesome. Thank you! More

Yes, siree, What a joy to have a friendly, competent set of mechanics and personnel. of mechanics and personnel. More