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Corwin Ford Reno

Reno, NV

4.3
485 Reviews
Corwin Auto has always and will always be a customer satisfaction-driven company. With over 100 years under our belt, we know what it means to give great satisfaction, service, and deals to our customers. Our well-educated and experienced sales, service, and management teams have been in the business for a while and are here to help. At Corwin Ford Reno, you will find a unique experience that is geared towards you, our customers, that will have you driving away knowing you went to the right place.
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3600 Kietzke Ln

Reno, NV

89502

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Showing 485 reviews

March 26, 2022

I have never had an experience at Ford until Cherae- I actually followed her from a prior dealership. I was looking for a very particular year, make, model, trim, and color. She actually found the exact o More

by alyssak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherae Cozzi
Mar 27, 2022 -

Corwin Ford Reno responded

Thank you for the wonderful review! We truly appreciate your business here. It is so great to hear about the experience Cherae provided you!

March 26, 2022

Pleasant and nice. Worked with Jacquie. A great asset for this dealership. Awesome financing, very practical and efficient. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

I recently had the pleasure to work with Dave Doucet at Corwin Ford in Reno. Dave was great to work with and I would highly recommend that anyone looking for a vehicle should ask for Dave to assist you. More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caplan-Greenwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Doucet
March 14, 2022

Just purchased a car from Dave Doucet. He is low keyed and awesome. He made the experience fun and easy. More

by Dorothy Murphy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Doucet
March 10, 2022

Nice and quick to get answers or return calls, very straight forward and honest. Would go back again. More

by gallagherdtg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Umphres, Dave Doucet
February 28, 2022

Awesome car buying experience even on a Saturday. I hate the process of buying a car. The Corwin website is a great tool in conjunction with CarFax. I started looking over a month ago. I men More

by dcalm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Doucet
February 26, 2022

Dave is awesome! !! I hate the car buying experience but I walked in to Corwin Ford and was greeted by Dave immediately. I told him what I wanted and said he would More

by preynolds93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Doucet
February 26, 2022

Dave is very knowledgeable about the vehicles. He’s not a high pressure salesman. If you want a great car experience without the sales gimmicks, go see Dave Doucet. My son got exactly what he want More

by aprilbrown98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Doucet
February 26, 2022

Good guy. Good service and very helpful. Got a good vehicle for a good price. More

by Brynntintin14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Winberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Doucet
February 24, 2022

Worked with the internet department over text message trying to buy a car they had just listed. At first the internet sales person seemed helpful but as time went on things went down hill. First the car More

by mrobs15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Corwin Ford Reno responded

Hi Michael, I am sorry you are discouraged from the interaction with our dealership. I would like to address a few of your concerns. The credit app was not being sent by us, every time you were clicking the credit button on the vehicle description, you were sending it to yourself. We also have a pretty common policy of a car is available, until a deposit is taken or signed on. While you were trying to get a discount, a different customer was in store and paid asking price and signed on the vehicle. Looking at follow up, our sales rep was courteous, very responsive and outlined our pricing and deposit thoroughly. If you would like to discuss more, please feel free to reach out to me. Brandon, GSM.

Mar 07, 2022 -

mrobs15 responded

Okay so let’s pretend I sent the app to myself, so what you’re saying is it took me sending three messages to get a response from the sales person after I made an offer. That doesn’t sound very responsive to me. I really wanted to buy that car from you as evidence the same year and model car is now sitting in my garage, purchased somewhere else. I would have even paid what you were advertising if you would have just said so before letting someone else buy it. Thanks for responding.

Mar 13, 2022 -

Corwin Ford Reno responded

Michael, I count 45 texts back and forth between 8 am and 5 pm the day you're referencing. Then you made an offer, we told you unfortunately we could not discount the vehicle. Then at 5:06 pm you made another offer, at that exact time a customer was in store driving car. Salesperson, told you this within 4 minutes of that second offer. That customer bought car. Again, I am sorry this didn't work out, but Mary did an exceptional job getting you payments, additional photos, sending pricing info for value for almost the whole day, and then you send her a bad review. Mary is exceptional and you should really think about her and her career and reputation before sending something like this online.

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