Corwin Ford Reno

I cannot say enough good things about Travis! I saw a car online, called Corwin Ford, and told Travis I would be down for a test drive. He made sure that it was a smooth and easy process even th I saw a car online, called Corwin Ford, and told Travis I would be down for a test drive. He made sure that it was a smooth and easy process even though I only gave him a 20minutes heads up! This having been my first experience with a dealership, I came into this very hesitant and nervous mild set , but Travis made the whole interaction reassuring, and genuinely cared about my wants and needs from a car. After deciding to purchase the car, he made sure all the paper work went smoothly, and even made sure to check in with me the week after my purchase to make sure I was 100% satisfied with my purchase. Safe to say, he was professional, helpful, and communicating with him felt like talking to a good friend. If you are looking for a car, I will forever and always recommend Travis!! You will not regret it! More

We purchased our 2017 Ford F350 truck in Feb 2024. We really like the truck and we got a good deal on it. However, it was Blue Star Certified and we were told it had a complete inspection prior to pur We really like the truck and we got a good deal on it. However, it was Blue Star Certified and we were told it had a complete inspection prior to purchasing. When we took it in for its 3 month oil change they had difficulty removing the oil plug. We took it to our local Ford dealership who discovered $8000 worth of transmission, oil issues, front end wobble and other issues. Now this was within the 90 days but we were over the mileage by 1000 miles. They refused to acknowledge anything or assist us in fixing the issue. They would not return phone calls. Extremely disappointed in this dealership and customer service. So much for Blue Star service. No way to treat anyone let alone senior citizens. Will never shop there again More

If I could give zero stars, I would. We were told that if we gave a 5 star review, we would get 3 free oil changes for our new truck. Never happened! They did not keep their word and we We were told that if we gave a 5 star review, we would get 3 free oil changes for our new truck. Never happened! They did not keep their word and we will not do business with Corwin Ford again! More

We bought our 2022 Ford Maverick XL AWD on April 2022. First recall notice was later in '22. I made an appt to have recall work done. I showed up for my appt but they had no record of it. 1st Recall never First recall notice was later in '22. I made an appt to have recall work done. I showed up for my appt but they had no record of it. 1st Recall never got done. 2nd recall late 2023, no one ever answerd service dept phone. I showed up in person & spoke w/nice lady. Said I'm on list & someone will call me. I recived a call 7 weeks later saying Ill be called to set up a mobile service at my home for the 2 recalls. 6-7 weeks later still no call!!! Now I receiced a 3rd recall letter. Nearly 2 yrs goes by and I now have THREE open recalls and its scarey because they are safety issues. Corwin Ford, PLEASE put me on your callender. This is frustrating. This needs to get done like immediately. Since 2022 I've been brushed off. Why? My truck even got paid off nearly 5 yrs early (of 6). I should be a valued customer. I couldn't get service dept to answer the phone...EVER! Signed, Bruce Pratt. P.S. You gave my home & text numbers. CALL ME PLEASE!! More

Bought a new ford ranger from Chris at Corwin and every part of the process was easy, and I left extremely happy with my purchase. He knew all the answers to my questions and helped me pick out the right p part of the process was easy, and I left extremely happy with my purchase. He knew all the answers to my questions and helped me pick out the right package for me. I originally built a bronco but ended up changing my mind, and throughout the process Chris kept up with me, communicated, and kept me informed to make my decision on the ranger. Will definitely use him again in the future More

We had an excellent experience working with Chris. He was responsive to questions ahead of our appointment & communicated clearly about the vehicle we were interested in. When we arrived at the dealer He was responsive to questions ahead of our appointment & communicated clearly about the vehicle we were interested in. When we arrived at the dealership, he was friendly, professional, and well-informed. Upon confirming our decision, Chris made the purchase process go smoothly and was well-organized and respectful of our time. Since bringing our vehicle home, he has checked in and is available to answer any of our questions. We would absolutely recommend working with him! More

Christopher Winburg was my sales rep. His knowledge and attention on this sale was great. I'll use him on my next purchase! Ryan His knowledge and attention on this sale was great. I'll use him on my next purchase! Ryan More

Bought a new Explorer from Corwin and all their employees were highly professional. Brian Vargas and Hazi Garcia helped me through the process of selecting a vehicle and trading in my old car. Brian is in were highly professional. Brian Vargas and Hazi Garcia helped me through the process of selecting a vehicle and trading in my old car. Brian is in training, but is already highly knowledgeable, courteous and patient with my desire to look at several models. Good job Brian! Hazi is Brian's trainer and you couldn't find a better example to follow. Hazi is super knowledgeable, courteous and very helpful to this old US Air Force veteran. Additionally, Anna helped me with the closing paperwork, and I never had an easier experience to get through the "dreaded" paperwork. Thanks to Corbin for a good product and buying experience. Brian, Hazi, and Anna are all outstanding representatives of your company. More

Chris Winberg was amazing, He explained everything in great detail. He is professional, very knowledgeable .Thank you great detail. He is professional, very knowledgeable .Thank you More

DO NOT DO BUSINESS WITH THEM! !!!! My wife and I bought a 2020 F-150 from Corwin. We took it in to get some items checked out about 5 months after we bought it. We had a vibration !!!! My wife and I bought a 2020 F-150 from Corwin. We took it in to get some items checked out about 5 months after we bought it. We had a vibration in the steering wheel and the stereo wasn't working right. They took it into the shop to look at it. They found out that that one of the brake lines on the driver side front had come loose and was rubbing. The zip tied that up instead of fixing it and the main stereo unit needed to be replaced. The turned around and where going to charge me almost $500 to fix the break line. They said they were going to order the stereo and call me when it came in and never did. I had called the service advisor and the service manager to find out what was going on and I never heard anything back. More