Corwin Buick GMC Cadillac Reno

They spent the time to make sure we understood the optional features When we received the truck every thing they had control over was what we expected. They explained the back up and forward sensors optional features When we received the truck every thing they had control over was what we expected. They explained the back up and forward sensors were not working and they would be fixed when they received the missing chips. At least i received the truck and received it sooner than I expected from the lead time given us when it was ordered. More

Could not be happier with my salesperson Shane Phillips and the management team. Entire transaction was a pleasure. and the management team. Entire transaction was a pleasure. More

Selling a vehicle without a clear tittle, almost 5 months later and still no solution. @ Arnel Howel- Owner @ Nathan Mirza - General sales manager Bought a commercial van on 11-22-2021. I called my sales later and still no solution. @ Arnel Howel- Owner @ Nathan Mirza - General sales manager Bought a commercial van on 11-22-2021. I called my sales man a month in advance to tell him I would be flying in from Hawaii to pick up the van. I provided all the necessary information to start and process all paperwork. I picked it up on 11-22-2021, I was given a temporary plate to drive to california shipping dock and ship it to Hawaii. I was instructed the tittle would be mail to Hawaii DMV with in a week. After 3 weeks I checked with my local DMV and no tittle was found in house. After spending hours trying to find out what happen and contacting the dealer I found out they had mailed a tittle with a "repossessed notice" . Hawaii DMV can not process a tittle that shows repossess and it was mailed back to the dealer, it was received on January 18, 2022 per the tracking number by the dealer. By this time I had spoken with the tittle department and management with out clear answer as to when I would be getting a clear tittle to be able to register my vehicle. I called again to speak with the general sales manager, someone answer and stated "yeah thats me" he Identified him self as Nathan Mirza. I explain again the situation and he pretty much said, "what do you want to get out of this?" I reply I want to get a tittle so I can register my vehicle and start using it, as a business, I am loosing money by having a vehicle just parked, and if not, I need to get reimbursed for paying for a vehicle I can not used. Nathan Mirza stated, " tomorrow Thursday we go to DMV and I will personally walk in the tittle and find out whats going on and call you back. by 5pm. Weeks have passed as of 3-24-2022 and he never called back. I have call and left messages and no reply, Last week 3-12-2022 I spoke again with someone from tittle saying they will personally walk to him and have him call me back, you guessed right, no call yet! I provided and disclose all of the correct information for this to be a smooth transaction and as a dealer and management you have failed. Am paying for a vehicle I can not used because it is a commercial vehicle and this is costing me on payment, insurance, and loss business. To Mr Arnel Hoel,(Owner) if this is the person you have trust to run and lead your team by example, the person who is asking the team to be accountable and represent your dealership with integrity, you might want to question his actions and not his words. To Mr Nathan Mirza, with the title general sales manager, you take on certain responsibilities that come with the tittle, some of those is to lead by example, to do what you said you are going to do. It would have taken you seconds to call me back and address the problems the people you lead and the dealer you run have created. For me it has been 4 months of loss business. Next step BBB and more hours to deal with this. I had to add to this, as of 4-5-22, I just found out they never sent the taxes they collected as a reciprocal state, and still can not process registration. Pathetic! More