I purchased a truck from this dealership, and
communication was good up until the sale was completed. After that, it went silent. They strongly encouraged me to purchase the extended warranty, bu
communication was good up until the sale was completed. After that, it went silent. They strongly encouraged me to purchase the extended warranty, but I wanted time to do my own research before making a decision.
Later, I emailed the dealership with a question about the status of my paperwork. I intentionally did not mention that I was still considering purchasing the 8-year/100,000-mile extended warranty because I wanted to see what their post-sale customer service would be like. Unfortunately, I never received a response. The buying experience itself was fine, but the lack of follow-up after the sale was disappointing. Good customer service shouldn't end once the paperwork is signed.
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by JOHANH
Verified Customer
Verified Customer
Jun 10, 2026 -
Corwin Buick GMC Cadillac Reno responded
Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you.
Leo Carreno, General Manager
Corey is friendly and knowledgeable.
He’s not pushy which is a plus, I know it is the part I dread about new car shopping. Friendly and personable, attributes that are hard to come by
He’s not pushy which is a plus, I know it is the part I dread about new car shopping. Friendly and personable, attributes that are hard to come by these days. I would recommend friends and family to use Corwin and ask for Corey.
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by JCNOLAN57
Verified Customer
Verified Customer
May 06, 2026 -
Corwin Buick GMC Cadillac Reno responded
We’re thrilled Corey’s friendly and knowledgeable approach helped make your GMC 2500 purchase more pleasant. His non-pushy guidance is something we’re proud to offer. Thank you for recommending us to your friends and family.
Leo Carreno, General Manager
Those guys up there work very hard, they are very nice
and efficient and helped me secure for my little ones
and efficient and helped me secure for my little ones
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by VIDALEDEARRIUSVEASLEY
Verified Customer
Verified Customer
May 05, 2026 -
Corwin Buick GMC Cadillac Reno responded
Thank you for recognizing our team’s hard work and efficiency. We’re glad they could help you secure your Ram for your little ones. Enjoy your new ride.
Leo Carreno, General Manager
Corey was fast honest and up front with my payment before
I came in I would definitely buy another vehicle from Corey Wood
I came in I would definitely buy another vehicle from Corey Wood
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by MCL1287
Verified Customer
Verified Customer
Other Employees Tagged:
COREY WOOD
Mar 08, 2026 -
Corwin Buick GMC Cadillac Reno responded
Thank you for the 5-star rating and for highlighting COREY’s upfront, efficient service. We’re delighted your used Honda Civic purchase went smoothly thanks to Corey’s honesty and speed. We look forward to assisting you with another vehicle in the future.
Leo Carreno, General Manager
Corey made this a super simple experience.
I told him what I needed to make the deal and he didn't go back and forth 15 times like most dealerships do. It was fast and easy.
I told him what I needed to make the deal and he didn't go back and forth 15 times like most dealerships do. It was fast and easy.
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by timboplaysgolf
Verified Customer
Verified Customer
Feb 26, 2026 -
Corwin Buick GMC Cadillac Reno responded
Thank you for sharing your experience. We’re glad Corey kept the purchase of your Toyota 4Runner straightforward and efficient. Enjoy every mile with your new SUV.
Leo Carreno, General Manager
Car buying the way it should be
Straight forward open
communications
No xx like you get at most dealerships
communications
No xx like you get at most dealerships
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by NVERBOORT
Verified Customer
Verified Customer
Jan 16, 2026 -
Corwin Buick GMC Cadillac Reno responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Leo Carreno, General Manager
Great customer service!
Shane,corey and Jesse made the buying process easy and quick. I will be buying more cars from CORWIN GMC!
Shane,corey and Jesse made the buying process easy and quick. I will be buying more cars from CORWIN GMC!
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by JPATTERSON16
Verified Customer
Verified Customer
Dec 27, 2025 -
Corwin Buick GMC Cadillac Reno responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Leo Carreno, General Manager
Gouged the xxxx out of me on paperwork and I missed it.
Raised the price 5k over advertised price
Raised the price 5k over advertised price
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by WTP-11
Verified Customer
Verified Customer
Other Employees Tagged:
COREY WOOD
Nov 27, 2025 -
Corwin Buick GMC Cadillac Reno responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Leo Carreno, General Manager
I was very happy with my purchase experience.
Cory was very helpful and knowledgable. I would recommend Corwin
Cory was very helpful and knowledgable. I would recommend Corwin
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by BOB@HIGHSIERRAPLASTICS.COM
Verified Customer
Verified Customer
Nov 10, 2025 -
Corwin Buick GMC Cadillac Reno responded
Thanks for your feedback on your recent visit to Corwin Buick GMC Cadillac Reno. It's great to hear that we were able to assist you and that you had such a positive experience.
Leo Carreno, General Manager
The team at Corwin was very helpful and service is great.
Eric A. Got us the deal we were looking for.
Eric A. Got us the deal we were looking for.
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by CHUDAWG_15
Verified Customer
Verified Customer
Oct 20, 2025 -
Corwin Buick GMC Cadillac Reno responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Buick GMC Cadillac Reno!
Leo Carreno, General Manager