Excellent service.
Thank you.
Please don't send me these surveys anymore. They are arduous and unnecessary.
Thank you.
Please don't send me these surveys anymore. They are arduous and unnecessary.
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by ANNESTILWILL
Verified Customer
Verified Customer
Zack in the quick lane oil change is spectacular.
Always gets me in and out in a timely manner.
Always gets me in and out in a timely manner.
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by Richatkinson9
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Corwin Buick GMC Cadillac Reno responded
It’s great to hear our quick lane oil change on your GMC Sierra 1500 met your expectations. We’re glad we could get you in and out quickly. Thank you for the five stars and we look forward to your next visit.
Leo Carreno, General Manager
Customer service is great but they charge way to much why
pay more here when you can go to another shop
pay more here when you can go to another shop
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by Cory
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Corwin Buick GMC Cadillac Reno responded
Thank you for your review, Cory. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Leo Carreno, General Manager
Easy to schedule - they worked with GM pre-paid service
plan. Very happy - thank you Corwin
plan. Very happy - thank you Corwin
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by scottboyden
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Corwin Buick GMC Cadillac Reno responded
It’s great to hear that arranging your Chevrolet Suburban’s GM prepaid service was so easy. Damian will be thrilled to know you’re very happy with the process. Thank you for your kind feedback.
Leo Carreno, General Manager
Zach Richards was exceptional and professional.
Issue was previous work was completed with condition that an adjustment was maxed out. On this service a readjustment for same issue was recommended.
Issue was previous work was completed with condition that an adjustment was maxed out. On this service a readjustment for same issue was recommended. Due lack of trust with service the car was taken to third party and adjustment was completed with no issues an adjustment made with normal range and not maxed out.
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by Caddy owner
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Corwin Buick GMC Cadillac Reno responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Leo Carreno, General Manager
The service was on time and there were no problems with
anything at the dealership
anything at the dealership
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by EEISSINGER
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2026 -
Corwin Buick GMC Cadillac Reno responded
Thank you for letting us know your GMC 2500 service appointment was prompt and went smoothly. Damian and our team appreciate your feedback and look forward to helping you again.
Leo Carreno, General Manager
Great team W O R K E XE LE NTEN good good good good
good
good
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by ANGELORTEGA847
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2026 -
Corwin Buick GMC Cadillac Reno responded
We’re glad Damian and the service team provided excellent work on your GMC Sierra 2500. Thanks for the positive feedback and for choosing us.
Leo Carreno, General Manager
The service department has terrible follow through, awful
communication, and zero accountability. Over the course of 6 weeks, I attempted to get both my window and brakes fixed on a used car that I newly pur
communication, and zero accountability. Over the course of 6 weeks, I attempted to get both my window and brakes fixed on a used car that I newly purchased from this dealership. It took 3 weeks for anyone to return my calls, let alone for any work to be done on the vehicle (which took another 3 weeks). The amount of excuses for the collective “dropping of the ball” was unprecedented. I was passed to 7 different employees— none of which spoke to each other or me about what was actually happening with my car. I called the service manager 1 time, and my spouse called the service manager 3 times; we have still not heard back from any employee or manager to take accountability for the poor customer service, poor work on my vehicle (including the initial assessment before I purchased the car), or poor communication skills. I will never go to this dealership or service establishment again, nor would I ever recommend this location to anyone— and would in fact, warn everyone I know away from this location.
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by DKSNYDER005
Verified Customer
Verified Customer
Jun 17, 2026 -
Corwin Buick GMC Cadillac Reno responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Leo Carreno, General Manager
Really appreciate got car wash certificate which was a
champ! Looking forward for the next one.
champ! Looking forward for the next one.
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by David
Verified Customer
Verified Customer
Jun 11, 2026 -
Corwin Buick GMC Cadillac Reno responded
We’re glad you found the car wash certificate valuable for your GMC Terrain. Damian enjoyed arranging that for you and looks forward to assisting with the next one. Thank you for the five-star rating!
Leo Carreno, General Manager
The guys her were great!
The quickest easiest most painless truck buying experience. Would highly recommend shopping here.
The quickest easiest most painless truck buying experience. Would highly recommend shopping here.
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by TRAVISHOMAN199
Verified Customer
Verified Customer
May 31, 2026 -
Corwin Buick GMC Cadillac Reno responded
It’s great to know that buying your used GMC 3500 was straightforward and efficient. We’re glad our team could guide you through the process. Enjoy your truck, and thank you for recommending us.
Leo Carreno, General Manager