Corwin Buick GMC Cadillac Reno

Met Keith the other day not related to work. Talk about a humble guy. He was driving a fantastic new Duramax and not once did he mention he was the Big Boss ant GMC. Somehow I figured it out. He suggested a humble guy. He was driving a fantastic new Duramax and not once did he mention he was the Big Boss ant GMC. Somehow I figured it out. He suggested I wait until there is more inventory before I buy. So Keith and Jerry, I’ll continue shopping at GMC because we have always been treated right in sales and service...plus my wife is due for a new Yokon. More

Harold Solano provides a great purchasing experience. He conveys clear information in a no pressure setting. The vehicle was a great value, drives great, looked much better than the online photos. The entir conveys clear information in a no pressure setting. The vehicle was a great value, drives great, looked much better than the online photos. The entire transaction was handled very well. More

Jerry went above and beyond to find a vehicle for us through a dealer trade - and it's perfect. So very grateful! Thank you, Jerry! through a dealer trade - and it's perfect. So very grateful! Thank you, Jerry! More

twice failed to meet simple expectations When I was shopping for a new GMC Yukon Denali, I did the right thing. That is, go to my local dealer and see if I could find a way to spend $80,000.0 When I was shopping for a new GMC Yukon Denali, I did the right thing. That is, go to my local dealer and see if I could find a way to spend $80,000.00. I found a sweet Yukon Denali. I called first and spoke with the internet salesman. All good, I then went to see the truck. I gave the sales Manager, not just a sales executive, but a Manager my business card. I said, "please call me with your best price". Never heard back from GMC Reno. odd..... The next week, I purchased a new garnet red GMC Yukon Denali from a GMC dealer in Placerville, CA. they did a great job. they helped me get an extra $700 off by using my Costco card. They gave me a great price on my trade-in Jeep Wrangler. They delivered my new GMC to Reno. All went very well. At 38,000 miles my AC condenser failed. From my research on the WWW, this is failure is so big in the USA, many states files a class action against GM and won. There was not a recall. However the problem was so prevalent that GMC agreed to up the warranty on their AC condensers to 60K Miles. And GM could not keep up with this problem. Many customers had to wait weeks to months waiting for production of new AC condensers Well, my VIN did not qualify. So NO MORE GM products. Sad, as I am former GM design engineer. Very disappointed in my brand of choice. And for $80K, I expected higher quality. Next my Reno, NV GMC dealer said that I had no problem. That I just needed an AC charge for $700. I was skeptical of why so much? Then I took my GMC to an AC repair shop. $1500 later, they replaced the notorious cracked AC condenser. They said the problem was large and consistent. So why did GM not include my VIN like the rest of 2015-2017 production? I missed a step. Before I spent the $1500, I called GMC Reno, explained the problem. They service writer said, bring it back in, we wont charge you for a misdiagnosed problem. I went to my Reno GMC, spoke with a service writer, he said that he would need to charge me an additional $145 to re-diagnose my problem. I declared that an hour ago, that I spoke with another service writer and he assured me no second charge due to their missed diagnosis. He didn't believe me. He refused to inquire with his colleagues sitting 10 feet away. He is essentially calling me a liar. Lame, Lazy, and shame on this employee. I was frustrated and I left RENO, GMC. I gave my $1500 to an AC shop. Final lesson, both sales and service suck. They lost a sale, they lost my repair money, they lost a customer who buys a new GM product every two years. Go to Carson City, Michael Hohl. I have enjoyed two purchases absent any grief. Barry v.S. More