Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
Replace Front Drive Shaft The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. More
Customer Service I came in @8am for a remote starter. Waited 5 minutes for a shuttle home. By noon my car was ready picked up SUV was home in no time. Really apprecia I came in @8am for a remote starter. Waited 5 minutes for a shuttle home. By noon my car was ready picked up SUV was home in no time. Really appreciated not having my whole day tied up. Thanks Cortese😊😊😊😊 More
Warranty Service It's been several years that i have used your location, bad experience in the past. That has all changed. Customer service was outstanding, prompt, p It's been several years that i have used your location, bad experience in the past. That has all changed. Customer service was outstanding, prompt, point on! No complaints, will be looking for a "new" vehicle in the spring and fully intend on visiting your location. More
Do the job, always try to oblige Good service, good work. Usually they try to accommodate my needs when they can. Speed and efficiency good. Need a better waiting room. email respons Good service, good work. Usually they try to accommodate my needs when they can. Speed and efficiency good. Need a better waiting room. email response could be better. Best to call. More
Excellent Service Made service appointment on website, Service Department was ready when I arrived, Oil Change and Tire Rotation completed very quickly. Friendly servic Made service appointment on website, Service Department was ready when I arrived, Oil Change and Tire Rotation completed very quickly. Friendly service personnel. Car buying and service experience was excellent More
Great Service! Al and his team did a great job in servicing my F250. I have not always had the best service with Ford Dealers. I recently located from Colorado and Al and his team did a great job in servicing my F250. I have not always had the best service with Ford Dealers. I recently located from Colorado and was hesitant to contact a local dealer to do my service. So glad I did! Thanks Cortese for doing a great job on the truck and really going above and beyond in making me happy as well. I like the text updates and the shuttle driver Doug was awesome! I will be back for the recommended tire replacement and I will be asking for Al. More
My appointment was at 10:00 and my car was taken in promptly at 10:00. Inspection was done and all was checked and done in timely manner. Then all was explained to me! promptly at 10:00. Inspection was done and all was checked and done in timely manner. Then all was explained to me! More
Great service I’m very pleased with the speed and effectiveness of the service as well as the process around reminder of when the vehicle is due for service Cort I’m very pleased with the speed and effectiveness of the service as well as the process around reminder of when the vehicle is due for service Cortese Ford has always impressed me with how they offer services with full accountability thank you and keep up the good work More
Efficient friendly factory service. In and out in under 1-1/2 hours on a Saturday. Will continue to have my Ford serviced at Cortese. 1-1/2 hours on a Saturday. Will continue to have my Ford serviced at Cortese. More