Cortese Ford Lincoln - Service Center
Rochester, NY
1,212 Reviews of Cortese Ford Lincoln - Service Center
I feel that a service advisor should have contacted me to let me know updates on my car. I didn’t know my car was fixed until I received a text telling me if I have any questions to contact Ford. When I did let me know updates on my car. I didn’t know my car was fixed until I received a text telling me if I have any questions to contact Ford. When I did contact them that’s when I learned it was fix. In the past Ford would call me to let me know my vehicle was done. I was disappointed in the service because I paid all that money and didn’t get the feedback that I felt like I deserve. More
Fast service, great communication, excellent work I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good d I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good dealerships, and this is one of them. We have no need to go anywhere else. More
Repair Excellant service for repair on my Lincoln. I was not at all pleased with the rental car I was given from the rental department. I asked if the c Excellant service for repair on my Lincoln. I was not at all pleased with the rental car I was given from the rental department. I asked if the car was sanitized and they said yes. The car was dirty and there was a bag of old french fries from Wendy's on the floor in the back! This car was not cleaned or sanitized!!!! More
Always a great experience at this dealer’s service dept. They get me in and out fast and all are very friendly. Extremely happy there. They get me in and out fast and all are very friendly. Extremely happy there. More
Happy Customer I'm a regular customer of Cortese Ford, they take good care of my truck. Oil changed, brakes and fluids inspected, minor tweaks as need, all while I w I'm a regular customer of Cortese Ford, they take good care of my truck. Oil changed, brakes and fluids inspected, minor tweaks as need, all while I wait. I've always been happy with the service provided and wouldn't go anywhere else. More
Dependable, friendly, experienced Cortese Ford is always a pleasure to deal with, we have purchased and serviced our vehicles there for over 20 years. Comfortable waiting room. Thank- Cortese Ford is always a pleasure to deal with, we have purchased and serviced our vehicles there for over 20 years. Comfortable waiting room. Thank-you More
They did a good job, change oil ,rotation of the tires.And very nice to work with. Fixed my tires two leaked all good thank you. tires.And very nice to work with. Fixed my tires two leaked all good thank you. More
Faster I was in and out in record time. Inspection, oil change and tire rotation went off without a hitch. Don't like waiting with mask on. I was in and out in record time. Inspection, oil change and tire rotation went off without a hitch. Don't like waiting with mask on. More
Yearly inspection and 40k mile maintenance. Paid for by points accrued with Ford Pass. Easy dropoff and pickup. I do miss the shuttle service to my nearby work. I hope it resumes before my next visit. points accrued with Ford Pass. Easy dropoff and pickup. I do miss the shuttle service to my nearby work. I hope it resumes before my next visit. More