Cortese Ford Lincoln - Service Center

Thank you Cortese for continued excellent Lincoln service in Rochester, NY. Also for many years of outstanding support by Ed Smith in Lincoln Service Department.I95 in Rochester, NY. Also for many years of outstanding support by Ed Smith in Lincoln Service Department.I95 More

Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean clean service department all my questions were answered they gave me a rental car which was clean More

My car still tells me I need an oil change and that was what I was charged for. You didn't do the 100,000 check up, and I asked you to. I tried calling patrick,Patrick, person who handled my car and he nev what I was charged for. You didn't do the 100,000 check up, and I asked you to. I tried calling patrick,Patrick, person who handled my car and he never called back More

Brought my vehicle in for a 40,000 check up. Service department was helpful and friendly. Vehicle wasn’t finished within the original timeframe they mentioned because they found an issue and fixed that department was helpful and friendly. Vehicle wasn’t finished within the original timeframe they mentioned because they found an issue and fixed that as well. More

Professional, Quality work, Excellent I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are cou I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are courteous, friendly. Great More

Another perfect experience Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a fa Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a factory update to avert a possible problem. I had received the letter regarding this potential issue several months earlier but had forgotten all about it. The service department was able to make the necessary update (at no charge) while I was there. Thanks to their due diligence, my car is now up-to-date. More

Another great visit / service by Cortese team / Service staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had que staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had questions regarding the software / door lock and Patrick was super helpful. More

Service/Maintenance As always, Al performs at the top of this game. Needed rear-springs, tie rod issue and break check. It took awhile to get the parts, but not their fa As always, Al performs at the top of this game. Needed rear-springs, tie rod issue and break check. It took awhile to get the parts, but not their fault. A week later, we were back on the road for camping! More

Everything was fast and efficient. Customer service was great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. More

Friendly team at the service center! Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy More