Cortese Ford Lincoln - Service Center

Another great experience with Cortese Ford Service Center! Called Friday afternoon thinking I’d have to wait a few days to get in for standard service. Must be the snow season. Got in next day! Darren Center! Called Friday afternoon thinking I’d have to wait a few days to get in for standard service. Must be the snow season. Got in next day! Darren was my tech. Isn’t the first time he’s provided knowledgeable and fantastic customer service. Kudos Cortese team! More

The Service team performing like always , flawless, as human beings we should expect mistakes to be made and things to go wrong , nothing is perfect but, the key question is : will the mistakes be correct human beings we should expect mistakes to be made and things to go wrong , nothing is perfect but, the key question is : will the mistakes be corrected and the wrongs made right ? The answer is : with the Cortese Service Team, you can rest assured that will happen, that’s why they’ve been taking care of my vehicle for years now and they’ll keep doing so, thanks much guys , see soon ! More

I went in for a recall on my Ford escape very nice even gave me a loaner vehicle until mine was done at no charge I would definitely recommend them gave me a loaner vehicle until mine was done at no charge I would definitely recommend them More

I’ve purchased 3 mkx Lincoln’s from Cortese I would I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In t I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In the service department always go out of their way to be helpful and accommodating More

Excellent service as usual. Loaner was awesome, and overall a great experience. Ed is an amazing service consultant, and understood what “went along with” the items I needed to be addressed. overall a great experience. Ed is an amazing service consultant, and understood what “went along with” the items I needed to be addressed. More

Great job, friendly service work done on a timely manner service department does wonderful work would definitely tell friends about this place :-) :-) thank you so much 9 service department does wonderful work would definitely tell friends about this place :-) :-) thank you so much 9 More

Not happy this time around......brought my 2013 Ford Escape for broken outside drivers mirror. Regret paying over $700 the same day for repair. Was told would get back to me to see whether had in stock Escape for broken outside drivers mirror. Regret paying over $700 the same day for repair. Was told would get back to me to see whether had in stock or had to order. Never received a callback so we waited 5 days and called the dealership, their response was, oh yea the parts here, bring car in anytime. Husband waited at dealership so they wouldn’t wait till the last minute to finish. Very disappointed, did not expect the bad service. More

Have purchased and serviced my vehicles here for years. A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just abou A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just about the service. Every time I come in Keith and Patrick (as well as others whos names I don't know) always take the time to ask how I've been doing etc. Very friendly team! More

Patrick in service is always very attentive. He tells you what's up, and what they can do to help. The issue price was more than the car was worth. We ended up buying a used vehicle from Phil. My wife loves what's up, and what they can do to help. The issue price was more than the car was worth. We ended up buying a used vehicle from Phil. My wife loves the new car! Travis was great too! More

I needed to have some Ford Performance parts installed on my car. It was nice to know that Cortese Ford has a certified Rousch technician. Al in service set up my appointment and answered all of my questions my car. It was nice to know that Cortese Ford has a certified Rousch technician. Al in service set up my appointment and answered all of my questions with no problem. Patrick checked me in and communicated progress and completion and checked me out on time. All went very well with the install. Very happy! More