Cortese Ford Lincoln - Service Center

I have dealt with Patrick on more than one occasion. He is very friendly, knowledgeable and professional. I know I am in good hands when he is involved. He is definitely an asset to Cortese Ford, and I loo is very friendly, knowledgeable and professional. I know I am in good hands when he is involved. He is definitely an asset to Cortese Ford, and I look forward to dealing with him in the future. More

Had a great first-time experience every thing was on schedule, waiting area was very nice and found to be very clean, I can't stand till covid regulations are done with!! schedule, waiting area was very nice and found to be very clean, I can't stand till covid regulations are done with!! More

Excellent quality and care. Al was able to meet our needs and work around our busy schedule. He answered all our questions, even ones bot related to the service appt. and work around our busy schedule. He answered all our questions, even ones bot related to the service appt. More

After being told by two different dealerships I couldn't be seen for two weeks Cortese Ford scheduled me the next day and my truck was ready the following day. be seen for two weeks Cortese Ford scheduled me the next day and my truck was ready the following day. More

Jack was great! He met me immediately upon my arrival and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! More

Patrick was great. We came in for inspection, oil change and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only compla and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only complaint is the waiting room seems to be the pass thru for everyone so it was quite busy and that the reminder e-mails/texts are quite excessive! More

Al was my service advisor he does a great job. Work was done on time and I received a text message when work was completed. done on time and I received a text message when work was completed. More

Thanks for fixing my 2016 on recall. I would recommend Cortese for sales and service. My car was repaired and I was notified when finished in the approximately amount of time promised. Cortese for sales and service. My car was repaired and I was notified when finished in the approximately amount of time promised. More

I would definitely think twice about purchasing a Ford from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warrant from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warranty. And they aren’t doing anything to help me, I have had to pay out of pocket for a rental car for several months now and the expense is outrageous!!!!! I have spent over $2500 in rental car fees and the part is still not here!!!!!!! 😡😡😡 More

Quick, easy and reliable procedure. Staff is helpful. I have never had any issues at this place. Though it is 20-25 minutes to drive to the center, I have preferred to go there. Too bad I don't recall all have never had any issues at this place. Though it is 20-25 minutes to drive to the center, I have preferred to go there. Too bad I don't recall all their names (earlier their texts would have a name; now they don't). Definitely recommend. More