Cortese Ford Lincoln - Service Center
Rochester, NY
1,211 Reviews of Cortese Ford Lincoln - Service Center
Great job, friendly service work done on a timely manner service department does wonderful work would definitely tell friends about this place :-) :-) thank you so much 9 service department does wonderful work would definitely tell friends about this place :-) :-) thank you so much 9 More
Not happy this time around......brought my 2013 Ford Escape for broken outside drivers mirror. Regret paying over $700 the same day for repair. Was told would get back to me to see whether had in stock Escape for broken outside drivers mirror. Regret paying over $700 the same day for repair. Was told would get back to me to see whether had in stock or had to order. Never received a callback so we waited 5 days and called the dealership, their response was, oh yea the parts here, bring car in anytime. Husband waited at dealership so they wouldn’t wait till the last minute to finish. Very disappointed, did not expect the bad service. More
Have purchased and serviced my vehicles here for years. A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just abou A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just about the service. Every time I come in Keith and Patrick (as well as others whos names I don't know) always take the time to ask how I've been doing etc. Very friendly team! More
Patrick in service is always very attentive. He tells you what's up, and what they can do to help. The issue price was more than the car was worth. We ended up buying a used vehicle from Phil. My wife loves what's up, and what they can do to help. The issue price was more than the car was worth. We ended up buying a used vehicle from Phil. My wife loves the new car! Travis was great too! More
I needed to have some Ford Performance parts installed on my car. It was nice to know that Cortese Ford has a certified Rousch technician. Al in service set up my appointment and answered all of my questions my car. It was nice to know that Cortese Ford has a certified Rousch technician. Al in service set up my appointment and answered all of my questions with no problem. Patrick checked me in and communicated progress and completion and checked me out on time. All went very well with the install. Very happy! More
Not good they where very rude I went there for a recall on my vehicle needless to say it didn't get fixed they where trying to charge me money that's not right over a recall on my vehicle needless to say it didn't get fixed they where trying to charge me money that's not right over a recall More
All my cars has been from Cortese!I’m so excited. They were great to me made me feel very welcome and I felt I made a good decision. service manager always keeps us informed and streamlines our service ap were great to me made me feel very welcome and I felt I made a good decision. service manager always keeps us informed and streamlines our service appointmen More
Al the service manager handled everything efficiently. Part was covered under warranty, got a call later that day that work was complete, no fuss no muss. Part was covered under warranty, got a call later that day that work was complete, no fuss no muss. More
Al our service manager always keeps us informed and streamlines our service appointment We will continue to use Cortese for our service on our Ford streamlines our service appointment We will continue to use Cortese for our service on our Ford More
Service was quick and efficient, break room was nice and relaxing and the cost was cheaper than expected. Looking forward to coming back for work on my mustang relaxing and the cost was cheaper than expected. Looking forward to coming back for work on my mustang More