Cortese Ford Lincoln - Service Center

Pros: Professional, courteous, communicated well and made recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are n recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are no designated signs in the parking lot for returning customers in this situation. Annoying as I drove around aimlessly trying to determine where best to park my rental. Doesn't make sense to park 5-600 feet away where the rental department is related to my car. Customer service opportunity. More

Great service and people, waiting room is a little dated and small but very pleased thank you very much, 25 word minimum is foolish. Thanks again and small but very pleased thank you very much, 25 word minimum is foolish. Thanks again More

Al Rossiter, my Cortese Ford service manager, is helpful, informative, supportive, and good at explaining technicalities. He's why I keep going to Cortese Ford for my maintenance. informative, supportive, and good at explaining technicalities. He's why I keep going to Cortese Ford for my maintenance. More

My wife and I brought our vehicles in for “the works”. We were in and on our way in a short period of time. The waiting area is clean and comfortable. They offered to take my wife to work if she didn’t We were in and on our way in a short period of time. The waiting area is clean and comfortable. They offered to take my wife to work if she didn’t want to wait! We had the added pleasure of using our Ford Reward points! What more could we ask for? The Cortese staff are great. More

As always, Cortese Ford Service Department has performed very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. More

Another great experience with Cortese Ford Service Center! Called Friday afternoon thinking I’d have to wait a few days to get in for standard service. Must be the snow season. Got in next day! Darren Center! Called Friday afternoon thinking I’d have to wait a few days to get in for standard service. Must be the snow season. Got in next day! Darren was my tech. Isn’t the first time he’s provided knowledgeable and fantastic customer service. Kudos Cortese team! More

The Service team performing like always , flawless, as human beings we should expect mistakes to be made and things to go wrong , nothing is perfect but, the key question is : will the mistakes be correct human beings we should expect mistakes to be made and things to go wrong , nothing is perfect but, the key question is : will the mistakes be corrected and the wrongs made right ? The answer is : with the Cortese Service Team, you can rest assured that will happen, that’s why they’ve been taking care of my vehicle for years now and they’ll keep doing so, thanks much guys , see soon ! More

I went in for a recall on my Ford escape very nice even gave me a loaner vehicle until mine was done at no charge I would definitely recommend them gave me a loaner vehicle until mine was done at no charge I would definitely recommend them More

I’ve purchased 3 mkx Lincoln’s from Cortese I would I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In t I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In the service department always go out of their way to be helpful and accommodating More

Excellent service as usual. Loaner was awesome, and overall a great experience. Ed is an amazing service consultant, and understood what “went along with” the items I needed to be addressed. overall a great experience. Ed is an amazing service consultant, and understood what “went along with” the items I needed to be addressed. More