Cortese Ford Lincoln - Service Center
Rochester, NY
1,211 Reviews of Cortese Ford Lincoln - Service Center
Darren was able to get everything done in one appointment. Clear communication & quality service equals a positive experience. Parts ordered came in earlier than expected & I was informed promptl appointment. Clear communication & quality service equals a positive experience. Parts ordered came in earlier than expected & I was informed promptly. More
Darren helped with my service, he was friendly. Clearly explained everything that I needed done and the service was good. I would recommend this dealership for your Ford needs. explained everything that I needed done and the service was good. I would recommend this dealership for your Ford needs. More
2020 black label nautilus was servced by jack and ed. they also checked the status of my rear led stop light.they excellent service technicians! they also checked the status of my rear led stop light.they excellent service technicians! More
I dropped the car off for a 7:30 am appointment so I was hoping it would be ready by noon but it wasn't done until 3:00 pm because it wasn't started until late morning. Not a big deal but the concept of sc hoping it would be ready by noon but it wasn't done until 3:00 pm because it wasn't started until late morning. Not a big deal but the concept of scheduling for an early time was misleading. Daren was very professional and available. I've worked with him before and he is excellent! More
Dealership failed to run the diagnostic requested. I was forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availabili forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availability. More
Darren VanOrden and his team did a great job repairing the A/C in my truck. They had to take the entire interior out and put it back in. I am very impressed. Thank you the A/C in my truck. They had to take the entire interior out and put it back in. I am very impressed. Thank you More
Patrick provides great customer service each time I have to take one of the vehicles in to be fixed or looked at. This past experience was no exception as the service from Patrick along with the technician to take one of the vehicles in to be fixed or looked at. This past experience was no exception as the service from Patrick along with the technician was great More
Thank you guys , Pat, Darren, Al and all the others at the Service Department for putting up with me and keeping my truck running , really appreciated!!! the Service Department for putting up with me and keeping my truck running , really appreciated!!! More
Took a while to get in and get the right part. Had to go back a couple times. Patrick was helpful in letting me know what was going on but I had to call and check in after over a week. back a couple times. Patrick was helpful in letting me know what was going on but I had to call and check in after over a week. More