Cortese Ford Lincoln - Service Center
Rochester, NY
1,211 Reviews of Cortese Ford Lincoln - Service Center
Allows you to book service with shuttle, but doesn't have a shuttle, and doesn't offer anything except an apology to make up for it after you only find out after arriving. Also doesn't reply to emails. Firs a shuttle, and doesn't offer anything except an apology to make up for it after you only find out after arriving. Also doesn't reply to emails. First and last time servicing my vehicle here, and definitely won't purchase my next car from Cortese. More
Great customer service. Keith.Darrel and the rest of service personnels were great.I will not hesitate to recommend cortese ford to family members and friends. Keep up the good work. service personnels were great.I will not hesitate to recommend cortese ford to family members and friends. Keep up the good work. More
From the General Manager tothe service tecknition to the mechanic my experience was A no.1 mechanic my experience was A no.1 More
Great service and great turn around time. They were able to take my call the night before and had me scheduled the next morning. to take my call the night before and had me scheduled the next morning. More
Cortese Ford service department is top notch!!!!! I always get outstanding service every time. Darren Vanorden is on the top of my list of all service advisors I've ever dealt with. He goes above and always get outstanding service every time. Darren Vanorden is on the top of my list of all service advisors I've ever dealt with. He goes above and beyond the call to help out in any way he can. I have no worry that I'm not getting exactly the service on my vehicle that I absolutely need. More
I had to leave 2 messages before I received a call back to set up my appointment. The service itself was quick and completed very quickly. I am satisfied with the oil change and inspection. to set up my appointment. The service itself was quick and completed very quickly. I am satisfied with the oil change and inspection. More
The employed were very helpful to make it an enjoyable experience. Not a bad word could be spoke. Thank You experience. Not a bad word could be spoke. Thank You More
The Ford pass application had my appointment wrong but they fit me right in. Everyone was very pleasant. they fit me right in. Everyone was very pleasant. More
Simple first year service and nys inspection. Wait was alittle long but i had no where to be and service was good alittle long but i had no where to be and service was good More
They are very friendly and make a perfect service. Thank you guys for your job. you guys for your job. More