Back

Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,211 Reviews

1,211 Reviews of Cortese Ford Lincoln - Service Center

Sort by
May 14, 2022

Worst service ever will not be back and will be getting rid of my car ASAP !!!! It will not be a Ford !!! More

by ldantz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Keith Osier
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Excellent sales and service form everyone. I came in for an oil change and came out with a new car! More

by pmack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mack, Bryce Seeley
May 10, 2022

I've always found the people at Cortese to be helpful, friendly, and efficient. They always answer my questions and accomodate my requests. Thumbs up! More

by tez14623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Al did amazing job as mechanical advisor. He cares about customers. Keep up good work . More

by comeonbettyboop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al mechanic aadvisor
May 09, 2022

I just had some service done on my F150 and Darren made sure I was out on time for my next appointment. More

by wilsonw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren VanOrden
May 05, 2022

The meeting was related to the possible purchase of my Ford Fusion at the end of the lease. It was very helpful. I took the opportunity to talk when the car was in for its annual NY inspection. The inspec More

by fr.alex.bradshaw
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al and Tom Ciavarri
May 04, 2022

The service is very good 👍 I recommend that everyone comes here for all their cars needs. More

by dalesqualli
Customer Service
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

First oil change on my new car. Scheduling online went well and was easy. Communication the day of was poor to non existent. I called and texted my service advisor four times. More

by SLEUCHTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Came in for an evap system leak and a new cannister purge valve was needed. They claimed to have fixed it but 2 days later the check engine comes back on and it’s the same code. Over $500 spent and they basi More

by Jmb411
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Scott Rhodes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
April 28, 2022

As always, I was greeted promptly and courteously for my routine service appointment of a highly treasured and fairly rare 2020 Shelby GT500 Bring member of several Mustang/Shelby enthusiasts clubs and gr More

by gilhale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
42
...