Back

Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,211 Reviews

1,211 Reviews of Cortese Ford Lincoln - Service Center

Sort by
June 09, 2022

Jack in service department is fantastic. I highly recommend them to anyone. Will continue to come back. Great service and very friendly. More

by Seegercc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Very quick and easy. Easy to make an appointment as well. No issues to report More

by ADAMSAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

I have worked with the same service rep, Al Rossiter, for six years now. He knows me when I walk in the service entrance; he knows how I like my dashboard setting re-set after servicing. Cortese Ford has d More

by kkane18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rossiter
June 03, 2022

Had an issue with my car starting, they fixed it up in a few days. Since I got it back, everything works great still! This place is my go to place for anything to get done. Love this place. More

by BillVolks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, Darren
June 02, 2022

Called and described my problem and they said come on in , we can get you fixed today. I took it in and in2 hours I was on my way home. They were so friendly and helpful. I will be back. More

by bdzjaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

The service is friendly and and easy to work with. I’ve never been disappointed in the quality of the service. More

by peteshambo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Darren was incredible to work with. He was friendly, knowledgeable and extremely efficient. The ease of this process will keep us coming back! More

by MIKE@PIONEERTRUCKS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
May 29, 2022

Keith, Al and the Cortese service team have been our go to shop for the 22 years in the Rochester area. We even bring our daughters Buick to them for maintenance. More

by jpeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rossiter
May 29, 2022

Great service and took me in with not having an appointment. Quick also and the service tech was very courteous. More

by JAFAKIN_810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Robinson
May 27, 2022

Jack Hawes at Cortese Ford Service was excellent got me in right away despite it being near the Memorial Day weekend Jack understood the issue and kept me updated on the repair Jonathan the Ford Tech ex More

by jimwoytash7904@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan- Ford Tech
...
40
...