
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I went in for an oil change/ tire rotation along with my back left sensor pushed in needing to be put back into place. All work was done. There was a debate about whether the sensor problem was under warre back left sensor pushed in needing to be put back into place. All work was done. There was a debate about whether the sensor problem was under warrenty or not-i was not charged for it but the work doesn't seem to be properly done compared to the other side sensor.. Also oil life was not reset. When going to pay for services my card number was requested (over the phone) before even giving me a total. All work was done just not up to 100% satisfaction More
Went for a NYS Inspection for my 04 Mustang GT convertible. Cortese Ford is the only service center I trust to work on my mustang. convertible. Cortese Ford is the only service center I trust to work on my mustang. More
Was received professionally and cordially by the service staff. I received telephone update of service needs and when the repair would be ready. Very nice service experience! staff. I received telephone update of service needs and when the repair would be ready. Very nice service experience! More
In and out, no hassles, no issues. Thought I had a 4wd issue, but nothing wrong other than a dopey owner. Replaced a loose bracket issue, but nothing wrong other than a dopey owner. Replaced a loose bracket More
Dave worked very hard to earn our business. Both Dave and Bryce listened to our concerns and took decisive actions to earn our business. I would be happy to do business with them again. Bryce listened to our concerns and took decisive actions to earn our business. I would be happy to do business with them again. More
My vechicle needed extensive transmission work done and was in the shop for an extended period of time. Patrick in the service department keep me well informed and up to date, and was very easy to work wit was in the shop for an extended period of time. Patrick in the service department keep me well informed and up to date, and was very easy to work with. More
Steve Service was our sales person when we recently purchased a used 2019 Ford Escape from Cortese Ford. Steve was extremely helpful, before, during and after the sale. purchased a used 2019 Ford Escape from Cortese Ford. Steve was extremely helpful, before, during and after the sale. More
Tommy and Darren were great to work with during this period corona virus Pandemic. Tommy was very helpful and had the answers to my concerns and questions. period corona virus Pandemic. Tommy was very helpful and had the answers to my concerns and questions. More
Very Friendly very informative and gives a fair price on new truck. They gave me a good price for my trade in too. Tried 2 other dealers and Cortese had the best price new truck. They gave me a good price for my trade in too. Tried 2 other dealers and Cortese had the best price More