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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

June 28, 2021

Pleasant and timely, anxious to work with me to make the sale quick and easy. More

by diane.bogaczyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josiah Heath
Sep 02, 2021 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

June 28, 2021

Not very happy with your service my truck was in your shop for 9 weeks still not fixed VERY DISAPPOINTED More

by dgraupman1262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Osier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson, Mark Williams
June 25, 2021

I have been dealing with cortese for over 20 years do I need to say more ? More

by LAWRENCE.FEILER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson, Tommy Ciavarri, David Eichelberger
Sep 02, 2021 -

Cortese Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Samantha Cortese Customer Relations Manager 585-277-3214

June 22, 2021

I have been a long term Cortese customer. 5 car purchases and only maintained at the dealership. More

by jpeg
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rossiter
Sep 02, 2021 -

Cortese Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Samantha Cortese Customer Relations Manager 585-277-3214

June 16, 2021

This is the second vehicle I have purchased from Cortese Ford. The first experience was good for the most part but there where some issues and worked out over time. On 6/15/21 I purchased another vehicle fr More

by Simpson2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makayla Buscemi
Sep 02, 2021 -

Cortese Ford Lincoln responded

Simpson2018, your satisfaction is our top priority. Samantha Cortese Customer Relations Manager 585-277-3214

June 15, 2021

Cortese has a very good service department. The 3 service tech’s are always helpful and friendly. The people that work on my truck always do a quality job in an efficient manner. More

by gosman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren and Al in Service
Sep 02, 2021 -

Cortese Ford Lincoln responded

gosman, your wonderful feedback and rating mean a lot to us. Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2021

they are very nice and not too pushy and very helpful I will get my next car from them the have the best team and I Will come back More

by chplummer4
Recommend Dealer
Yes
Employees Worked With
David Eichelberger, Steve Service
Sep 02, 2021 -

Cortese Ford Lincoln responded

chplummer, we're glad to hear you enjoyed your visit. Samantha Cortese Customer Relations Manager 585-277-3214

June 10, 2021

Overall was good experience the car was driving good 👍 low mileage great body shape so far nothing to complain, the salesman Jr C was doing his best about the price except his manager was little strict it More

by tmaaouia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cortese Jr , David Eichelberger
Sep 02, 2021 -

Cortese Ford Lincoln responded

Hello tmaaouia, we appreciate you taking the time to leave us this feedback. Samantha Cortese Customer Relations Manager 585-277-3214

June 04, 2021

My purchase was seamless, quick and efficient, all due to the guidance from Tom Ciavarri, Sales Professional. My new (used) 2019 Ford Escape SEL is beautiful, and I’m very pleased with the overall condition More

by nancib44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tommy Ciavarri
Sep 02, 2021 -

Cortese Ford Lincoln responded

Nanci, thanks for the great rating!! Samantha Cortese

June 03, 2021

Very professional and very helpful with making my decision. Absolutely great personal and atmosphere. Would highly recommend for any future customers. Thank you for everything! More

by nickmiller1517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Seeley
Sep 02, 2021 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

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