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Cortese Ford Lincoln
Rochester, NY
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,344 reviews
August 03, 2021
It was a pleasure working with Darren Sneddon in the finance department. He got me a great rate with a local bank. Quick easy process. Thank you so much Darren. Service department also great to work wi finance department. He got me a great rate with a local bank. Quick easy process. Thank you so much Darren. Service department also great to work with - very friendly and knowledgeable (store overall needs to be better at answering the phone though). More
by vmartinez2
Verified CustomerEmployees Worked With
August 02, 2021
I have never had an issue with the service department. Always friendly, respectful and explains if I have any issues that need to be resolved. Always friendly, respectful and explains if I have any issues that need to be resolved. More
by erin_ogorman
Employees Worked With
July 26, 2021
I am a long time customer . excellent service dept.I I am a long time customer . excellent service dept. I bought two Lincoln automobiles.Only use Lincoln service. Love the beautiful waiting room and ba I am a long time customer . excellent service dept. I bought two Lincoln automobiles.Only use Lincoln service. Love the beautiful waiting room and bathroom. More
by Dianam
July 23, 2021
Great customer service. NYS inspection and The Works completed in one hour. Low cost and friendly service. Jack Hawes was a new addition to the service team for me. He was wonderful. I have used Cortese completed in one hour. Low cost and friendly service. Jack Hawes was a new addition to the service team for me. He was wonderful. I have used Cortese for servicing my car for over 10 years. They're the best! More
by rgray9
Employees Worked With
July 22, 2021
Flawless from start to finish of sale, Every concern was addressed, salesman was knowledgeable about all aspects of car he was selling me, best car buying experience I’ve ever had addressed, salesman was knowledgeable about all aspects of car he was selling me, best car buying experience I’ve ever had More
by rseiler1200
July 21, 2021
Long history of buying from this dealership for its people that keeps me coming back to buy from a reputable dealer & getting a good deal. people that keeps me coming back to buy from a reputable dealer & getting a good deal. More
by ttsmith885
July 15, 2021
With the exception of delivery (cleaned vehicle, sticker residue removed, interior vacuumed). The dealership went above expected. An initial problem was corrected, the paperwork was done in record time an residue removed, interior vacuumed). The dealership went above expected. An initial problem was corrected, the paperwork was done in record time and the numbers were acceptable. More
by johnhuther
Employees Worked With
Other Employees :
David Eichelberger
July 09, 2021
My car was sent to the shop for oil change inspection and recall!! It took 18 days for me to get my car!! Then when got my car back the inspection was not done had to leave it to get done recall!! It took 18 days for me to get my car!! Then when got my car back the inspection was not done had to leave it to get done More
by mcmariam119
Employees Worked With
Dan
July 03, 2021
This was the second car I purchased from Cortese Ford. The saleslady was very knowledgeable and friendly. The first sales was kinda tough with the finance department, but this time it was good. The saleslady was very knowledgeable and friendly. The first sales was kinda tough with the finance department, but this time it was good. More
by Simpson2018
Employees Worked With
Other Employees :
David Eichelberger, Makayla Buscemi
June 29, 2021
Appointment at 1pm for oil change truck not done till 4pm when I inquire why it was taking so long said that they didn't have the oil filter on a 2021 truck that been scheduled for three weeks and had to pa when I inquire why it was taking so long said that they didn't have the oil filter on a 2021 truck that been scheduled for three weeks and had to pay end employee for all that time. Help me understand why a Ford dealership doesn't have the parts there for a job that's been scheduled for three weeks More
by Reliablecleaning1234
Employees Worked With
Darren
