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Cortese Ford Lincoln
Rochester, NY
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,344 reviews
October 27, 2021
After a rocky start, the entire team worked together to help me find a safe replacement vehicle for me and my children. I will be back for future car needs. help me find a safe replacement vehicle for me and my children. I will be back for future car needs. More
by Mom car
Verified CustomerEmployees Worked With
Other Employees :
Darren V in Service, David Eichelberger
October 24, 2021
I had to leave 2 messages before I received a call back to set up my appointment. The service itself was quick and completed very quickly. I am satisfied with the oil change and inspection. to set up my appointment. The service itself was quick and completed very quickly. I am satisfied with the oil change and inspection. More
by taimaneiro
Employees Worked With
I believe the person who contacted me for my appointment was Jordan.
October 23, 2021
My delivery experience was wonderful. I did have to wait several months for the vehicle but it wasn’t the dealerships problem. several months for the vehicle but it wasn’t the dealerships problem. More
by CarolShine
October 21, 2021
Great experience! Always an enjoyable transactionStaff Great experience! Always an enjoyable transaction Staff is professional at all times! I will purchase from Cortese again Great experience! Always an enjoyable transaction Staff is professional at all times! I will purchase from Cortese again More
by rmartel0
Employees Worked With
Other Employees :
Ron Christiano, Anthony Rainey, Makayla Buscemi
October 18, 2021
The employed were very helpful to make it an enjoyable experience. Not a bad word could be spoke. Thank You experience. Not a bad word could be spoke. Thank You More
by sman7224
Employees Worked With
October 15, 2021
The Ford pass application had my appointment wrong but they fit me right in. Everyone was very pleasant. they fit me right in. Everyone was very pleasant. More
by clake1968
Employees Worked With
October 07, 2021
Simple first year service and nys inspection. Wait was alittle long but i had no where to be and service was good alittle long but i had no where to be and service was good More
by dylanarider
Employees Worked With
October 07, 2021
Friendly and knowledgeable. Our salesperson Wayne made our vehicle purchase extremely easy, answered all our questions. our vehicle purchase extremely easy, answered all our questions. More
by rwright
October 04, 2021
I am not a fan of the old school mentality of keep the customer as long as possible. I spent more time by myself waiting for the sales person to talk to finance or talk to management, etc. Also, when we customer as long as possible. I spent more time by myself waiting for the sales person to talk to finance or talk to management, etc. Also, when we agreed on the deal in included both the $1000 trade allowance and 0% interest for 72 months. it wasn't until I was signing the paper work when the accountant told me it is one or the other. I would think the sales person should know exactly what I'm able to get as a customer. The ONLY reason I continued with the sale was because this dealer was the only one getting the trim package I wanted. I did look into other dealerships and they were all getting lower trim packages. Because of the two issues I mentioned I will not be making future purchases or recommending Cortese as a dealer to anyone I know. my sales person isn't even listed in the people I worked with and he has been with the dealership for over 3 months More
by rogben26
Employees Worked With
September 27, 2021
They are very friendly and make a perfect service. Thank you guys for your job. you guys for your job. More
by salnikov
Employees Worked With
