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Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I really enjoy the fact that they have experienced mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company More
They were closed by the time I got there to pick up my car but someone was waiting for me. car but someone was waiting for me. More
They took me in with no appointment. I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys More
Everyone was helpful and made the process easy. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. More
I have always had a very positive experience with Cortese ford service center on west Henrietta rd. Courteous, efficient, and knowledgeable! ford service center on west Henrietta rd. Courteous, efficient, and knowledgeable! More
Extremely helpful and fair in their business dealings with my purchase. I felt welcomed and not pressured during my initial visit. Test drove a vehicle and pointed out issues I perceived with the vehicle with my purchase. I felt welcomed and not pressured during my initial visit. Test drove a vehicle and pointed out issues I perceived with the vehicle and the salesman was considerate in my opinion. I shifted gears and asked to drive and look at another vehicle on the lot. Long story short we did and I left with it. Top notch dealership. This was my second purchase here. More
Very good customer service experience. Jack let me know the status of the service multiple times. Thank you. Jack let me know the status of the service multiple times. Thank you. More
It was easy to schedule appointment, easy drop off and pick up car when finished. pick up car when finished. More
Very helpful in trouble shooting a difficult electrical issue. Al spent a good amount of time pulling symptoms out. issue. Al spent a good amount of time pulling symptoms out. More