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Cortese Ford Lincoln
Rochester, NY
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,344 reviews
May 26, 2019
Great Experience! Thank you so much to Vic for an amazing experience! I am loving my new F-150! Just what I was looking for! I’m so happy with my purchase! Thank you so much to Vic for an amazing experience! I am loving my new F-150! Just what I was looking for! I’m so happy with my purchase! More
by Aedick7
May 23, 2019
Check engine light One of those on & off just when you get ready to show up for your appointment. Finally brought it right in when on Patrick took it on a Saturday and i One of those on & off just when you get ready to show up for your appointment. Finally brought it right in when on Patrick took it on a Saturday and it was fixed by noon. More
by kbaldwi2
Verified CustomerMay 23, 2019
Satisfied as always!! The service was prompt and efficient... this service center does not miss an opportunity to wow me with their service experience appreciate al The service was prompt and efficient... this service center does not miss an opportunity to wow me with their service experience appreciate all your help and keep up the good work More
by Rajpatwa
Employees Worked With
May 20, 2019
Fast and easy The tech was super helpful and very polite. Everything was very smooth and easy. Scheduling was very easy, they got me right in to fix my wheel sensor The tech was super helpful and very polite. Everything was very smooth and easy. Scheduling was very easy, they got me right in to fix my wheel sensor that apparently broke off in my wheel. More
by wheelerenterprises00
May 20, 2019
Very thorough! Cortese Ford service department is always very thorough. They always have my car ready on time. with out any surprise pricing. Darren, who is my serv Cortese Ford service department is always very thorough. They always have my car ready on time. with out any surprise pricing. Darren, who is my service manager is always pleasure to work with. More
by trishh22
Employees Worked With
May 20, 2019
Wouldn’t recommend at this time due to reasons below Needed appointment for recall. Made appointment over a month ago. Got a call a day before from service department canceling the appointment d/t out of Needed appointment for recall. Made appointment over a month ago. Got a call a day before from service department canceling the appointment d/t out of the recall part and to call in a month or so to reschedule because service department wasn’t sure when the part would be available. Called 4 times leaving a message at the service department to reschedule after a month passed. Every time we called we got voicemail- left message need to schedule an appointment and phone number with no return call! Four calls in a week and a half with NO return call! Very frustrating. So we stopped in on a Saturday to make an appointment! It took us stopping in to finally get an appointment! The service man blamed it on the phone routing! You all need to get it worked out! We have bought several cars from Cortese Ford and won’t again if this is how service on our cars is going to be! Just return calls!!! More
by GRETEL_GIRL
Employees Worked With
Not sure who we finally got when we stopped in!
May 20, 2019
Service Keith and Darren always take care of me...can't say enough good things about them!Patrick has also been helpful, and I have been dealing with them for Keith and Darren always take care of me...can't say enough good things about them!Patrick has also been helpful, and I have been dealing with them for 12 years now. More
by markg50
May 17, 2019
friendly and efficient I am pleased with how quickly my service representative responded to my problem and the short length of time that I spent in the waiting area. I am pleased with how quickly my service representative responded to my problem and the short length of time that I spent in the waiting area. More
by LJOHNSO5
May 14, 2019
Purchased pre-owned car Purchased pre-owned Charger from Gene Ake. Pleasant, professional, competent. Overall smooth transaction. Paperwork took longer than expected but o Purchased pre-owned Charger from Gene Ake. Pleasant, professional, competent. Overall smooth transaction. Paperwork took longer than expected but overall not a bad experience buying the car. Would do business with Cortese again! More
by pcannonsr1
Employees Worked With
Gene Ake
May 14, 2019
Oil change, inspection, rotation What a great fast efficient service! The people where amazing explained everything and didn't try to rip me off! I come here everytime and i live 40 m What a great fast efficient service! The people where amazing explained everything and didn't try to rip me off! I come here everytime and i live 40 minutes away. More
by KKLV72190
