
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I worked with Jonathan Johnson. He greeted me at the door as I arrived, in a friendly manner. Throughout the process, I felt that I was treated fairly. Jonathan worked hard to get m He greeted me at the door as I arrived, in a friendly manner. Throughout the process, I felt that I was treated fairly. Jonathan worked hard to get me a vehicle that I would be happy with. I also worked with Chris Whaling when finalizing the deal, and was treated with equal respect. In summation, I would rate this experience as one of the best I have had when purchasing a vehicle. More
The service I had was the worst ever. There is definitely no communication with service/customer. There is definitely no communication with service/customer. More
Serena was awesome! We got the truck we wanted for a good price and she was able to get everything done so we could drive away with it. We love our new truck! Thanks We got the truck we wanted for a good price and she was able to get everything done so we could drive away with it. We love our new truck! Thanks More
As I have written before, the folks here at Cortese have been great! I especially enjoy my interactions With Darren Van Orden in service. Always provides accurate times and has never tried to upsell which been great! I especially enjoy my interactions With Darren Van Orden in service. Always provides accurate times and has never tried to upsell which I truly appreciate. More
Appointment was easy to make. They communicated well thru out the process. I will continue to have Cortese service my truck They communicated well thru out the process. I will continue to have Cortese service my truck More
Kept me updated on everything and very respectfully the entire interaction when my car was in the shop entire interaction when my car was in the shop More
Was able to get an appointment quickly for an oil change. Did are great job and Al was a great help. Did are great job and Al was a great help. More
Kept us informed throughout the day with text message. Responded by text when asked a question. Responded by text when asked a question. More
Friendly, professional, and knowledgeable. Everyone worked hard to get a deal done and I am very happy with the experience Everyone worked hard to get a deal done and I am very happy with the experience More
Darren VanOrden has taken very good care of my service requirements and does not try to up-sell me which I sincerely appreciate. requirements and does not try to up-sell me which I sincerely appreciate. More