
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Top Notch Service Problem was multidimensional, yet this team told me up front that it would be a day or two longer to get parts....Boom, fixed! It was worth the wait Problem was multidimensional, yet this team told me up front that it would be a day or two longer to get parts....Boom, fixed! It was worth the wait for quality parts and labor. Thanks! More
GOOD JOB Good work, No issues found. I was able to only use one coupon. Should allow the use of more than one coupon for different service. More savings allow Good work, No issues found. I was able to only use one coupon. Should allow the use of more than one coupon for different service. More savings allowed for the loyal owner. More
in out no problem had screw in tire, service contact, Darren VanOrden, was able to get me in and out quicker than I expected it to take. thank you! had screw in tire, service contact, Darren VanOrden, was able to get me in and out quicker than I expected it to take. thank you! More
disappointing, because we are repeat customers after notifying the salesperson that we were not going though with a car purchase, the salesperson became rude, and argumentative. He hung up on me after notifying the salesperson that we were not going though with a car purchase, the salesperson became rude, and argumentative. He hung up on me as I was talking. More
My experience at your service dept was excellent , I recomme Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osi Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osier has got to be one of the best service managers in the country More
Lou was incredible to work with. He spent time explaining the different options and helped us find the perfect car for our son. I’d highly recommend him. Darren was great helping with financing and got us a the different options and helped us find the perfect car for our son. I’d highly recommend him. Darren was great helping with financing and got us a terrific rate on our loan. Thank you! More
Continuous Excelleant Service I have been a customer of Cortese Ford since 2012 with my 2008 Ford Focus and Darren has been my service rep. During this time I have had the pleas I have been a customer of Cortese Ford since 2012 with my 2008 Ford Focus and Darren has been my service rep. During this time I have had the pleasure of working with your service dept for every 3000 mile and yearly inspections. I have the greatest confidence in the service technician who has repaired my car on 4 separate occasions recently . I greatly appreciate Darren and his explanation of the issue found and the repair that is needed. Thanks for your Professional Staff Thanks Elizabeth W More
awesome servive department I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspect I can always count on Al and Scott and the Cortese service department for professional and reliable service. They got me in quickly for a NYS inspection and oil change, They're the only ones I trust with my 04 Mustang GT convertible More
Great service. We able to get a scheduled date requested. Contacted with required service information needed and price. I was given a ride back home via shuttle. The We able to get a scheduled date requested. Contacted with required service information needed and price. I was given a ride back home via shuttle. The shuttle driver was socialable . More
Great job Fast and easy service in quick and out quick 👍, friendly and knowledgeable staff, no talking over my head or trying to sell me unnecessary stuff. Fast and easy service in quick and out quick 👍, friendly and knowledgeable staff, no talking over my head or trying to sell me unnecessary stuff. More