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Cortese Ford Lincoln
Rochester, NY
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,352 reviews
November 07, 2019
Had a very pleasurable experience at Cortese Ford getting a recall on my wife's car taken care of. Darren was on top of everything and keep me appriced throughout the successful process. I like the texts I r a recall on my wife's car taken care of. Darren was on top of everything and keep me appriced throughout the successful process. I like the texts I receive throughout also. Well done. More
by mptrost
Employees Worked With
Darren 5 stars
November 06, 2019
Good experience Team was easy to work with and willing to work together to make a deal that was fair. Jack, mr salesmen, was very knowledgeable and helpful. Team was easy to work with and willing to work together to make a deal that was fair. Jack, mr salesmen, was very knowledgeable and helpful. More
by fmanzo0
Verified CustomerNovember 06, 2019
New truck Had new truck for 4 months and need a jump....drove truck to the dealer and was giving a new battery..... Very happy with the service department Had new truck for 4 months and need a jump....drove truck to the dealer and was giving a new battery..... Very happy with the service department More
by PHYLLISDIXON46
Employees Worked With
November 05, 2019
Darren is great service is always good. I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car la I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car late the previous night for an oil change and air in a tire. The next day at noon my wife checked on the status of the service. Nick the service advisor indicated that because we did not have an appointment he wasn’t sure when he would get to service her car. She had indicated she needed it by 2 pm in order to pick up our grandchildren. She told him not to bother to work on the car. and she picked it up and took it to Monroe Muffler. The work was done there in 20 minutes. We have been going to Cortese for service on this car since she purchased it in 2011. We were very disappointed because we have been using Cortese for service for 20+ years. Tim Young the previous service provider was wonderful, needless to say we will not return to Cortese Jeep. Please feel free to pass this message onto John Cortese who is a friend. Thanks Frank Geraci More
by FGERACI
November 05, 2019
Service review October 2019 good Was satisfied with the ability to have a rental. I was not satisfied with the cost of cleaning my sunroof it was over priced. I thought there was a Was satisfied with the ability to have a rental. I was not satisfied with the cost of cleaning my sunroof it was over priced. I thought there was a part replacement not just a cleaning. More
by caldwellvelverly
Employees Worked With
October 31, 2019
Always Great Service Darren was great. We were able to get into service as soon as possible, he took care of our issues immediately, good to go again as always. Darren was great. We were able to get into service as soon as possible, he took care of our issues immediately, good to go again as always. More
by DCORNWAL
Employees Worked With
Darren Van Orden
October 31, 2019
Happy customer Went in for routine oil change and problem with Ford Pass connection. After the service update, I was still not able to connect phone with car to sync Went in for routine oil change and problem with Ford Pass connection. After the service update, I was still not able to connect phone with car to sync. Patrick saw my frustration and took over reconnecting my phone to the car and finally he was successful. I was so happy. Thanks for the extra effort Patrick. More
by MILLER0
Employees Worked With
October 31, 2019
I love my FORD Edge I recently leased a new Ford Edge. This is my 3rd Ford and 3rd time buying from Cortese. Tommy made the process quick and easy for me. I really appr I recently leased a new Ford Edge. This is my 3rd Ford and 3rd time buying from Cortese. Tommy made the process quick and easy for me. I really appreciate his customer service. More
by trish6
Employees Worked With
Tommy Ciavarri
October 30, 2019
Great Service Have always been treated with great service with my car. Patrick has always been great. Have worked with Patrick for many years now when servicing my Have always been treated with great service with my car. Patrick has always been great. Have worked with Patrick for many years now when servicing my car. He is a really great guy. More
by nnardone14450
Employees Worked With
October 30, 2019
Efficient Very easy, and accommodating crew to work with. Everything was taken care of quickly and with friendliness. Overall enjoyable experience. I continue t Very easy, and accommodating crew to work with. Everything was taken care of quickly and with friendliness. Overall enjoyable experience. I continue to use this dealership to service my Ford. More
by nfrun2
Employees Worked With
Al Ford May
