Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,353 reviews
June 12, 2020
Brought my MKX in for a recall for a battery cable issue. Service staff was awesome. Was in and out quickly. Great job by everyone. Service staff was awesome. Was in and out quickly. Great job by everyone. More
by Kendell
Employees Worked With
June 12, 2020
Honest I can always count on an honest assessment of a car problem and feel confident that I will get good service and encounter polite and professional empl I can always count on an honest assessment of a car problem and feel confident that I will get good service and encounter polite and professional employees. More
by KATE_THE_PETAL
Verified CustomerEmployees Worked With
June 11, 2020
Excellent Service! They made the lease end process easy and quick. Very flexible with scheduling given the circumstances! I'm happy to renew my lease with ford. They made the lease end process easy and quick. Very flexible with scheduling given the circumstances! I'm happy to renew my lease with ford. More
by osiernicole1
June 09, 2020
Worked out well Work done on time. I felt comfortable through the process. Proper sanitation process was followed. Work was finished within the time.schedule. I would Work done on time. I felt comfortable through the process. Proper sanitation process was followed. Work was finished within the time.schedule. I would definatly recommend Cortese service. More
by wasmoose
Employees Worked With
June 05, 2020
Very friendly, and helpful staff. Would definitely return for another car and I would refer all my friends. Great job to all the employees. The waiting area was spotless for another car and I would refer all my friends. Great job to all the employees. The waiting area was spotless More
by jlynn3667
June 05, 2020
My experience at Cortese Ford I have been with Cortese since i was a student at RIT (1997) and first car was Ford Aspire, Later bought Ford Focus, for my daughter, later I got Ford I have been with Cortese since i was a student at RIT (1997) and first car was Ford Aspire, Later bought Ford Focus, for my daughter, later I got Ford Escape, and Honda Accord for my second daughter, later traded this for Ford Fiesta, then Ford Focus, and later another Ford Escape, and i been treat as Cortese family, the service is great people are very friendly and I will recomend Cortese ford for anybody who is in the market for a vehicle! More
by wochaya
Employees Worked With
Other Employees :
Burt Lyon, Dave Robinson, Shane Chapin, Bill Clifford, Ed Smith, David Eichelberger
June 05, 2020
They’re polite and work fast and efficiently. They make sure to get the job done in a timely manner and make sure it’s correct. sure to get the job done in a timely manner and make sure it’s correct. More
by Diamond
Employees Worked With
May 31, 2020
Great service dept. I thought I needed a water pump and it was just a belt. I was in and out very quickly.Thank you. it was just a belt. I was in and out very quickly.Thank you. More
by johnbelton111
Employees Worked With
May 27, 2020
New car purchase quality experience This dealer was cautious about being open on May 26 during the covid-19 pandemic. They carefully observed healthy procedures. The salesman Anthony pro This dealer was cautious about being open on May 26 during the covid-19 pandemic. They carefully observed healthy procedures. The salesman Anthony provided extensive information about the 2020 Ford Explorer XLT and answered many questions that I came prepared to ask. He always acted in a professional manner and was a pleasure to work with. The vehicle was delivered promptly. I have used this dealer before and am a repeat customer. More
by anielsen73
Employees Worked With
Travis Bush, Shane Chapin, Anthony Rainey
May 26, 2020
Great service! The team went above any beyond to make sure we were taken care of quickly and efficiently! I will be a customer of the Cortese service department for life! sure we were taken care of quickly and efficiently! I will be a customer of the Cortese service department for life! More
by Kimberlytaylor051515
Employees Worked With
Darren
