Back

Cortese Ford Lincoln

Rochester, NY

4.6
2,387 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Contact Dealership

2452-2500 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,387 reviews

November 24, 2025

Very professional and easy to work with. Communicates very well and is very helpful and polite. More

by phl56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 26, 2025 -

Cortese Ford Lincoln responded

Hello and thank you for your business and the great feedback.

November 21, 2025

I rely on them for my car needs and they don’t disappoint. Both sales and service departments are easy to work with! More

by cditzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman at the service desk…he’s great!
November 20, 2025

Service is always professional and friendly always seems to be on time definitely would recommend. More

by Gobills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

Great service. Darren was very helpful in getting my vehicle fixed. Thank you very nuch More

by amerk95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Friendly service and offered to transport me while service was performed. He did not need to do that. More

by jdparker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe(?)
Nov 18, 2025 -

Cortese Ford Lincoln responded

Thanks for the 5 stars!!!!

November 11, 2025

The Service Recovery Specialist Michelle (not sure if that is her actual title) and the service manager value their customers which is evident in the follow up the do to make sure their customers receive More

by patricia.amberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Cortese Ford Lincoln responded

Thank you so much Patricia. We truly value every customer and hope to always have the opportunity to serve you better. Thanks for your honest feedback.

November 05, 2025

They are very busy but were able to get me in. Communicated well and was happy to get a loaner car. More

by Mcook2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
November 04, 2025

Pick up and delivery of my car is a 5 star in customer service and getting it done in a timely manner adds to that. More

by holleycragg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paxton
October 21, 2025

Excellent customer service with scheduling, pick up and delivery. I appreciate how easy they make everything happen More

by Mgreen0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Cortese Ford Lincoln responded

Awesome, we are grateful for your business.

October 08, 2025

Cortese Lincoln is the best! ! They offer a come to you oil change service that is wonderful!! Knowledgeable technician who explains the process thoroughly! More

by Bunnies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Cortese Ford Lincoln responded

Thanks for the great review.

1
...