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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,093 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,093 reviews
December 21, 2024
The service rep kept in touch with me and let me know what was going on with my vehicle. When I had an issue with the tire, they took care of it immediately. what was going on with my vehicle. When I had an issue with the tire, they took care of it immediately. More
by marussell44
Verified CustomerEmployees Worked With
December 18, 2024
After my initial complaint, Mike apologize for the inconvenience and take care of my request. Thank you. inconvenience and take care of my request. Thank you. More
by knaye
Employees Worked With
December 16, 2024
My wife and I have been buying our cars from Cortese for the past four years because of the great sales and service the past four years because of the great sales and service More
by Dan
Employees Worked With
December 15, 2024
Some cash and several other items missing from vehicle. It did not appear to be broken in to so there aren't many other possibilities. It did not appear to be broken in to so there aren't many other possibilities. More
by tnpnt1
Employees Worked With
December 07, 2024
When I brought my car in for a regular service they found a couple of significant problems that needed to be taken care of, but they still had my car ready by the end of the day. Shortly after that a hose ex a couple of significant problems that needed to be taken care of, but they still had my car ready by the end of the day. Shortly after that a hose exploded in my engine, requiring my car to be towed back. They fixed that the same day. I greatly appreciate the way they take care of their regular customers. More
by rsc0
Employees Worked With
Mike Nazarro
December 02, 2024
Service Team is excellent, communication was great Mike was excellent , loaner car was nice to use for the day was excellent , loaner car was nice to use for the day More
by Ajmsaint07
Employees Worked With
December 01, 2024
Incredible service they know and appreciate, how to take care of busy people , very efficient from wire to wire care of busy people , very efficient from wire to wire More
by dchrista
Employees Worked With
December 01, 2024
I purchased a new Ram RHO from Cortese a few weeks ago. This was a vehicle which I had put a deposit on back in August and I waited for it’s delivery. When it arrived I was told that the vehicle went throu This was a vehicle which I had put a deposit on back in August and I waited for it’s delivery. When it arrived I was told that the vehicle went through a dealership inspection to make sure it is in working order ans undamaged from shipping, but a few days after buying I noticed body damage on the top of a door which requires a paint job and to clear coat the whole door, which is obviously not something that I want on a new vehicle costing over 90K. I brought this to the dealership with proof that it was damaged on the transport truck and they said that they will fix the damage. I told them that I expect a discount on the vehicle, or to get me a replacement because I do not wish to have a new car with prior damage that was undisclosed to me prior to purchase. I have called multiple times and was told by the manager that the owner will contact me but I have yet to hear back from them and it’s been over 10 days. It is disappointing to be blown off by the manager. It’s like they do not care about the customer after they make the sale. More
by j_massaad
November 29, 2024
Genuine sales professionals. Experience was easy and professional. Word word word word word word word. Experience was easy and professional. Word word word word word word word. More
by mattkoz94
Employees Worked With
