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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
2,210 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,210 reviews

June 04, 2026

Brought my Jeep in for an oil change and tire rotation. Service was completed on time, the staff was professional, and the process was easy from check-in to pickup. I appreciate the friendly service and at More

by bljohnsoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi
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June 02, 2026

I was in for a recall- I was taken care kindly-politely & was offered a rental auto. More

by pretteme55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your business and the kind review.

May 29, 2026

The service team and rental office were both extremely helpful and supportive. Communication was great on all fronts, as was the handling of my extended warranty. More

by thedaveyouknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morrow
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May 29, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review!

May 21, 2026

Easy to make an appointment online. Helpful text reminders. Took care of all the services I required plus an inspection. More

by pspeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morrow
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May 18, 2026

Had some delays and vehicle now has a new noise that wasn’t there when we took it in. And the costs seemed a bit high. More

by vicbar88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordy
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May 18, 2026

Yes I took my truck in for an inspection. They got me out in a very short time and had a nice clean waiting room to sit in. Thank you More

by rrram70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Balon
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May 12, 2026

Love our new Jeep! Thank you Bob for making it easier on us throughout the whole process and being there after the fact for all of our crazy questions! More

by JHurley
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

May 08, 2026

Job well done. ..Great experience as always,,,Love the Cortese touch!!...Great coffee too....take care,, More

by vinjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian...and the newest service writer...forgot his name but what a great dude..
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May 12, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your business. We appreciate you.

May 03, 2026

I've never experienced such blatant disregard for my needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle text More

by EVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2026

Communication is horrible. Why would a customer service department only be able to communicate thru a text message? I am still waiting for a reply back from yesterday. More

by mendon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry that you experienced this...we understand the importance of communicating while your vehicle is still being serviced here...I welcome the opportunity to speak with you, if this is an option please give me a call at 585-277-3241. I hope to speak with you soon.

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